8 Evergreen Customer Appreciation Ideas for Online Stores

Posted 1 year ago by Max Komonov

People love to听be听appreciated for听the听things they do. Whether it鈥檚 a听big gesture or听a听few simple words, making the听effort to听express your gratitude can go听a听long way. That鈥檚 why it鈥檚 so听important for听businesses to听show customer appreciation on听a听regular basis.

Now more than ever, businesses need to听focus on听relationship building. Showing appreciation in听creative and听consistent ways ensures that customers will keep coming back.

So, here are 8听customer appreciation ideas that will help you with this task.

1.听Keep It听Simple

Showing appreciation doesn鈥檛 need to听be听expensive. Sometimes small gestures can make a听huge difference. This is听particularly true when it听comes to听customer service.

Whether you are assisting a听customer in-store, online, or听on听the听phone, bring a听positive attitude. Greeting customers with presence and听kindness helps them feel valued and听appreciated.

Even if听potential customers do听not buy anything, they will remember you. This ensures that the听next time they need a听product you offer, they will consider your business.

2.听Give Out 聯Thank You聰 Notes

Giving out 聯thank you聰 notes is听a听low-cost, simple gesture to听keep customers coming back. This can be听done in-store or听by听mail depending on听your particular business. You can put the听note in听their shopping bag or听slip it听into their box.

Short, handwritten notes thanking customers for听their business can leave a听warm imprint in听their minds. Typed letters may also work, but it鈥檚 important for听the听gesture to听feel personal.

While this may not always be听easy, try to听be听specific to听that particular person. When people are viewed as听individuals, they are more likely to听feel seen and听appreciated.

3.听Share Advice and听Wisdom

Appreciation can be听shown in听many different ways. One way to听express your gratitude is听by听offering expert tips and听tricks of听the听trade.

For instance, if听your business sells dog food, you can point customers in听the听direction of听a听great local veterinarian. You can also tell them about dog parks in听the听area.

By听sharing your advice and听wisdom, you are showing the听customer you care. While this may not be听a听direct 聯thank you,聰 it听is听a听fantastic way to听spark new long-lasting relationships.

4.听Reward Loyal Customers

Who doesn鈥檛 like to听save money! Another way to听show love to听customers is听by听rewarding them for听their purchase.

Emailing discount codes is听a听nice way to听say 聯thank you聰 to听recurring customers. You can even establish consistent customer appreciation days each year, sending codes quarterly.

Loyal customers are far more likely to听buy more than new customers. Discount codes for听loyal customers can be听a听great way to听grow business and听relationships at听the听same time.

5.听Shout Out New and听Loyal Customers on听Social Media

Social media is听a听powerful tool for听businesses. It听gives you a听platform to听find new clientele, build a听brand, and听maintain connections. Depending on听your particular business, shouting out customers may look different.

You can share their story on听your platform, tag them in听a听post, or听even DM听them thanking them directly. You can also post customer appreciation quotes for听special individuals supporting your business.

No听matter how big your business is, everyone loves public appreciation!

6.听Offer Free Stuff

Offering customers free stuff can be听a听fantastic tool for听brand growth. For instance, offering t-shirts, hats, water bottles, pens, or听stickers with your company鈥檚 information can spread the听word.

Not to听mention, everyone loves free stuff! You can even offer higher quality stuff to听those who have shown years of听loyalty.

7.听Throw Appreciation Events for听Customers

Throwing an听appreciation event might turn a听newer customer into a听lifelong customer.

While a听customer appreciation event might be听too expensive for听some, it听can potentially boost sales exponentially. Appreciation events make loyal customers feel special, allowing them to听be听the听focus of听the听party.

At听these events, you can offer food, fun activities, and听free goodies for听the听road. You can also present new, unreleased items or听services and听encourage them to听show them off on听their social media (i.e. influencers).

8.听Support Other Businesses

Most businesses rely on听other companies to听thrive. After all, no听one can create a听product all by听themselves.

A听great way to听build partnerships and听customers is听to听cross-promote. By听shouting out other local businesses that have helped you grow, you are building relationships with people associated with those businesses.

This may bring in听new customers that support those businesses as听well.

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About The Author

Max has been working in the ecommerce industry for the last six years helping brands to establish and level-up content marketing and SEO. Despite that, he has experience with entrepreneurship. He is a fiction writer in his free time.

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