51视频

Generating Sustainable Traffic for Your Store

Hosts Jesse and聽Rich talk to聽Matt and聽Joe from the聽Hustle and聽Flowchart Podcast to聽uncover ways to聽get visitors to聽your new store.

Transcript

Jesse: Richie, how鈥檚 it聽going man?

Richard: What鈥檚 happening? Living the聽dream, it鈥檚 the聽Friday happy hour again. We鈥檙e ready.

Jesse: You know, when we聽started this podcast, we聽always said that the聽idea of聽it聽would be聽like 聯Hey, if聽we聽could meet our friends at聽happy hour and聽talk about what they should do聽for聽their business. That鈥檚 what we聽want to聽do.聰 厂辞听we聽did that today.

Richard: Yeah, we聽left a聽little early. We聽should鈥檝e taken the聽mobile unit (laughing) but we聽got to聽make sure we聽still get the聽thought process through. 厂辞听these people actually understand and聽get help.

Jesse: So, let鈥檚 bring in聽our guests. This is聽Matt and聽Joe from the聽Hustle and聽Flowchart Podcast. How鈥檚 it聽going, guys?

Joe: Awesome. Thanks for聽having us.

Jesse: Absolutely, yes.

Richard: You鈥檝e been in聽the聽game for聽a聽while, right?

Joe: We聽have. What鈥檚 the聽year, Matt?

Matt: 2007聽is聽when we聽actually served together.

Jesse: He聽said he鈥檚 the聽guy with the聽facts.

Richard: He聽being Matt since we鈥檙e not on聽a聽video right now. And Joe鈥檚 like me, we鈥檙e more of聽the聽creatives. I聽say you鈥檝e been in聽it聽for聽a聽while but most of聽the聽51视频 listeners are e-commerce people. Majority of聽your income in聽your business you鈥檙e doing is聽via information and聽affiliates though. But there鈥檚 still a聽lot of聽information that e-commerce people can learn from you. And that鈥檚 one of聽the聽reasons we聽want to聽bring you in. When you go聽to聽IRS or聽any聽of聽the聽traditional e-commerce conferences, it鈥檚 heavy on聽software, heavy on聽how things work. And we聽disappointed you guys for聽multiple reasons not just because you like a聽happy hour too but you鈥檙e great at聽driving traffic and聽you have a聽specific kind of聽ritual you follow or聽structure system that you follow. How did this evolve? Give us聽a聽little bit of聽a聽history of聽how did you get into it聽first and聽then we鈥檒l slowly bring into how we聽could help 51视频 customers follow some of聽your lessons learned.

Joe: Matt and聽I聽have worked together in聽a聽variety of聽different ways online. 厂辞听many different business models, we聽say we鈥檝e tested it聽all. I聽know that鈥檚 not possible but we聽tested a聽lot of聽different styles of聽offers, ways that we聽drive traffic, ways that we聽just upsell folks into getting a聽higher LTV. We聽take all that now. We聽just chose personally to聽go聽to聽the聽info route and聽also a聽lot of聽affiliate marketing and聽some other stuff. But either way, same stuff applies to聽what we鈥檙e doing.

Matt: You still need traffic.

Joe: Exactly. If聽you can鈥檛 control eyeballs and聽the聽attention and聽actually can direct that attention to聽something that鈥檚 relevant to聽them and聽something that you control, then you can pretty much do聽anything you want. You could sell anything online.

Richard: Correct me聽if聽I鈥檓 wrong but it聽seems like you鈥檝e kind of聽dove in聽on聽the聽two most important ways to聽make that happen, which is聽organic content creation and聽then paid. Is聽this the聽two main鈥 because you do聽a聽podcast and聽if聽I聽remember correctly I聽think when we聽talked a聽little before you actually are one of聽the聽few people that drive heavy traffic to聽your podcast. I聽thought about that for聽a聽while. Thirteen years of聽television and聽film. I聽was like 聯If you鈥檙e a聽media company, you drive paid traffic, you don鈥檛 just walk in聽the聽Star Wars聰, right. You鈥檝e seen 17聽rap buses, 32聽commercials, radio commercial.

Joe: You can make an聽amazing film. My聽wife and聽I聽met with the聽big Hollywood producer for聽films on聽Monday, and聽they said straight up聽like there are so聽many people that hire them hundreds of聽thousands of聽dollars and聽don鈥檛 have any聽marketing plan behind it. And it聽drives him nuts because we鈥檒l spend half a聽year making this thing and聽it聽gets like 5000聽views, or聽some blow up聽to聽millions because there鈥檚 actually some marketing thought behind it. That goes with any聽business. It鈥檚 just crazy to聽not think of聽the聽strategy, 聯OK, how do聽we聽get relevant eyeballs as聽much as聽any聽eyeballs but ones that want to聽take an聽action based off of聽what I鈥檓 putting out to聽the聽world.聰

Richard: 厂辞听when you start the聽process, what鈥檚 step one? Step one is聽just an聽awareness campaign or聽what?

Matt: Step one would really be聽research. We聽use tools like Ahrefs and聽SEMrush, SEO tools to聽figure out what keywords people are searching for, that relate to聽the聽business that we鈥檙e in, the聽products that we鈥檙e going to聽sell. So, we鈥檒l find keywords and聽figure out: okay, these are keywords that are buyer intent keywords. These are keywords that people would search for聽that are clearly interested in聽our niche, in聽the聽products that we聽would potentially sell. 厂辞听that鈥檚 really phase one, it聽is聽really spending a聽lot of聽time doing research into what your customers would be聽searching for. And I聽think that鈥檚 a聽step that so聽many businesses just want to聽skip over, they just want to聽take a聽product, throw it聽online, and聽if聽we聽build it, they will come, but we聽all know that鈥檚 not the聽case you need to聽do聽some marketing. And the聽first step of聽marketing is聽really good research on聽keywords.

Richard: Okay. When you鈥檙e saying鈥 the聽tools you mentioned, there鈥檚 like free version you could probably type in聽stuff before 51视频 users for聽the聽most part getting started, ramping up. You guys have been in聽the聽game for聽a聽while. 厂辞听even one of聽the聽comments earlier when you were talking about LTV, lifetime value of聽a聽customer, for聽those out there wondering whether LTV was. 厂辞听you start with research. Are you kind of聽reverse engineering based on聽a聽goal, how do聽you鈥 let鈥檚 just pick one of聽your products you have.

Joe: It聽could be聽our traffic course, it鈥檚 a聽$300聽product. With that, we聽know what the聽value of聽a聽lead is聽for聽our list. 厂辞听then we聽can back that and聽that鈥檚 obviously historical data. But with that number in聽mind, we聽know what we聽can spend to聽acquire traffic of聽new people into our ecosystem. This kind of聽like a聽moat that we聽built around our content or聽course, all of聽our offers.

Richard: 厂辞听you know like 聯our course is聽this much, so聽we鈥檙e willing to聽spend up聽to聽this much.聰 Now you start doing research on聽words that you think have buyers intent.

Joe: For going all the聽way back to聽the聽very very basics like somebody who鈥檚 a聽beginner you鈥檙e probably not going to聽really know what the聽lifetime value of聽a聽customer is聽from day one. 厂辞听the聽best you can really do聽is聽kind of聽start to聽figure out what things people are searching for聽that relate to聽your product. There鈥檚 going to聽be聽some trial and聽error in聽the聽beginning. What we聽do聽is聽I聽don鈥檛 want to聽get too into the聽weeds but we聽have sort of聽like algorithms and聽numbers that we聽look at聽to聽figure out: 聯Okay, this gets a聽lot of聽searches but there鈥檚 also very low competition in聽Google so聽this is聽probably a聽good keyword to聽go聽after.聰 And then we聽find a聽whole bunch of聽those keywords, go聽after them, create content around them, and聽that鈥檚 sort of聽the聽first entry point to聽them discovering our business.

Jesse: I聽think what you said there about the聽knowing the聽LTV the聽product or聽the聽customer maybe for聽a聽lot of聽e-commerce businesses they鈥檙e starting out. Yeah, they鈥檙e not going to聽know the聽LTV but they are going to聽probably be聽able to聽figure out the聽profit margin of聽that particular product. 厂辞听that鈥檚 assuming they only buy once, that鈥檚 your LTV. That鈥檚 a聽good starting point. Like if聽you sell a聽$25聽product it聽cost you ten dollars to聽acquire it. There are only $15聽of聽margin there, so聽you don鈥檛 have a聽whole lot of聽money to聽play with. You can spend essentially we鈥檒l call it聽up聽to聽$15聽to聽acquire that customer. Debatable whether it鈥檚 $15聽or聽$14. But that鈥檚 the聽start of聽what you can and聽what you can pay to聽acquire a聽customer, so聽you guys have got a聽little more dialed in.

Joe: 厂辞听that鈥檚 super important because in聽our courses we聽train on聽this a聽lot. That鈥檚 like our number one question when it聽comes to聽e-commerce: 聯Oh, does this work for聽e-commerce lately?聰 Yes, but鈥 profit margin.

Jesse: If聽you sell a聽boat and聽it鈥檚 $25,000, you have several thousand dollars to聽play. If聽you sell a聽toy boat, that鈥檚 twenty-five dollars.

Joe: Shipped from AliExpress.

Jesse: They might have four dollars to聽play with. You can only spend four dollars to聽acquire that customer.

Matt: E-commerce isn鈥檛 one of聽the聽big things people are going for聽is聽average cart value, right. Not necessarily the聽value of聽the聽one product but they want to聽add multiple prices to聽the聽cart. Once you鈥檙e a聽buyer, they want you on聽the聽email list, they can sell your future products. 厂辞听in聽that scenario, I聽think you should be聽willing to聽break even on聽your head spent in聽the聽beginning. Breakeven because you can optimize the聽average cart value. You can optimize for聽future sales. The backend stuff is聽where the聽real money comes. With advertising, I聽think you should be聽willing to聽break even on聽that front end.

Jesse: I聽agree. I聽think people should pull over and聽write that one down. You should probably be聽willing to聽spend up聽to聽the聽profit margin on聽your first sale because yes, generally that product is, there on聽your email list you can sell it聽to聽them again. I鈥檓 sure there are a聽few products where it鈥檚 one time, I聽don鈥檛 know but鈥

Richard: Generally, we鈥檝e been in聽this game long enough to聽know, I聽don鈥檛 know Brian Dyes, Dan Kennedy, probably prior to聽Dan Kennedy, he聽who鈥檚 willing and聽able to聽spend the聽most, to聽acquire the聽customer, and聽wait the聽longest to聽acquire the聽check is聽going to聽win. That鈥檚 why ExxonMobil is聽going to聽dwarf everybody for聽a聽long time. Any new players and聽you need infrastructures built out, they can wait years and聽years and聽years and聽years to聽collect that check and聽they鈥檙e willing to聽spend way more than everyone else. Doesn鈥檛 mean they want to. I聽didn鈥檛 say they did, but they鈥檙e willing and聽able to.

Joe: Right. And I聽think a聽lot of聽folks, I聽don鈥檛 know if聽that鈥檚 the聽case in聽all business. From what we鈥檝e noticed, from our experience, most people are concerned on聽that front end product like that is聽where they鈥檙e going to聽make their big money. That鈥檚 how the聽business is聽made but that鈥檚 total B.S. You know it鈥檚 everything on聽the聽back end. 厂辞听any聽kind of聽upsells or聽maybe a聽new bundle you can give them or聽a聽special offer. It鈥檚 way cheaper, stats have shown all throughout the聽test of聽time like you said that it鈥檚 way more expensive to聽acquire new customer rather than just LTE the聽ones you already got on聽your list.

Richard: You already got their trust, you got the聽credit card once. I聽mean isn鈥檛 there a聽little company out there called Amazon.

Matt: I聽was literally going to聽bring up聽Amazon. Didn鈥檛 they just become profitable like a聽year ago? That鈥檚 like 20聽years or聽something.

Richard: But now they own the聽infrastructure of聽almost everything.

Jesse: And they are going to聽be聽extremely profitable in聽the聽next few years. 厂辞听they took their time but they鈥檙e going to聽make their money and聽much like e-commerce owners need to聽think the聽same way. Maybe that first sale, maybe you don鈥檛 make anything. There鈥檚 a聽case to聽be聽losing money on聽that first sale particularly if聽you know that product can be聽resold or聽there鈥檚 upsell products, related products, etc. that can be聽sold because they鈥檝e now bought from you, they鈥檙e on聽your email list. They鈥檙e part of聽your ecosystem, they鈥檙e going to聽buy from you again. More likely percentage will sell. 厂辞听I聽think that the聽conversation about LTV is聽really important for聽new store owners to聽think about this year. There鈥檚 lifetime value of聽that customer.

Matt: For us聽our biggest KPI or聽best Key Performance Indicator is聽our leads, our list growth because we鈥檝e done the聽math and聽it聽will take some time to聽figure out this math but we鈥檝e done the聽math and聽we聽know that somebody joining our list is聽worth thirty-four dollars to聽us. So, one person, this is聽not a聽buyer. This is聽one person on聽our mailing list is聽worth 34聽dollars to聽us聽over the聽lifetime of聽that person being a聽lead on聽our list. 厂辞听our only key performance indicator that we鈥檙e really focused on聽is聽how do聽we聽acquire as聽many leads on聽to聽our list as聽possible for聽under 34聽dollars.

Richard: 33聽and聽under here you go, hope for聽the聽$1聽ones. But you鈥檙e okay with even the聽$30聽one whatever as聽long as聽you as聽you know.

Matt: I聽mean if聽we聽find one where we聽can get $1聽leads unless we鈥檙e going to聽try to聽pump as聽much money into that as聽possible and聽probably a聽little less on聽the聽ones that are giving us聽$30聽leads, but yeah.

Richard: Let鈥檚 go聽back now. Say someone starting and聽we鈥檙e talking to聽you mostly about traffic and聽we鈥檙e going to聽go聽a聽little bit into the聽conversion. But we鈥檝e already discerned that there鈥檚 content creation, organic, ongoing and聽paid kind of聽prime the聽pump right and聽need the聽little windshield here. 厂辞听is聽there some sort of聽ratio that you would recommend for聽someone in聽the聽beginning? Where it鈥檚 like a聽certain percentage of聽the聽products profit margin that you put towards this or聽would you recommend starting with content creation? It鈥檚 kind of聽open-ended questions. It聽could go聽either way. Do聽you recommend paid in聽the聽beginning and聽then now you know what works and聽you make content around the聽page. Or聽do聽you recommend creating content, seeing what content works and聽driving hate towards that?

Joe: I聽think it聽depends. It鈥檚 a聽total it鈥檚 on聽what you have to聽spend. 厂辞听what鈥檚 your budget? Do聽you have some runway before you can make that initial sell, so聽you can have more extra time to聽test? I聽mean that鈥檚 what Amazon essentially did for聽however many years. They had a聽lot of聽runway investors obviously but if聽you are scrounging for聽cash and聽you want to聽get something working quickly, figure out how to聽probably pony up聽a聽couple hundred bucks and聽you can get some decent testing to聽figure out what people are searching for聽on聽Google and聽then pair that up聽with some strategic content and聽then give them an聽offer.

Matt: 厂辞听you can start running paid ads for聽as聽little as聽five bucks a聽day and聽if聽you鈥檙e not willing to聽spend five bucks a聽day to聽get your business up聽and聽running then you know keep work of聽the聽day job for聽a聽little bit till you get some funds to聽do聽it, because you know no聽risk, no聽reward, but five bucks a聽day you should be聽able to聽do聽that or聽you don鈥檛 really have much of聽a聽business.

Richard: Well, that in聽and聽of聽itself is聽good to聽know. I鈥檓 sure there鈥檚 a聽lot of聽people that don鈥檛 realize you can set up聽the聽parameters. OK, Facebook, Google, whatever, it聽may or聽may not work. We聽don鈥檛 know that part yet but only spend this much. And so聽that鈥檚 good for聽these people, Jesse and聽I聽know that.

Jesse: Yeah, I聽think that鈥檚 helpful. I聽think a聽lot of聽times at聽51视频 when people cancel, we聽see the聽reasons for聽the聽downgrade. We鈥檇 read every single one of聽them and聽a聽lot of聽times it鈥檚 there鈥檚 a聽concern with cost or聽聯I聽don鈥檛 have money to聽run ads.聰 Well, if聽you don鈥檛 have money to聽run ads like it鈥檚 going to聽be聽tough. That is聽sort of聽an聽聯I聽don鈥檛 know if聽I鈥檇 call it聽a聽requirement聰 but practically a聽requirement, if聽you don鈥檛 have $5聽a聽day, what did you expect? There are many other ways. There鈥檚 like 10聽percent of聽the聽people out there that might be聽able to聽find a聽way but let鈥檚 be聽honest. Usually, you should spend five dollars a聽day at聽least figuring out your business.

Joe: People feel like now with a聽lot of聽products you see Instagram and聽you have these influencers and聽you are like 聯Oh, I鈥檓 just going to聽pair up聽with an聽influencer and聽they鈥檙e going to聽make me聽rich.聰 I聽mean it聽can. It鈥檚 possible. 厂辞听I聽would love to聽have control over my聽outcome, my聽life, and聽my聽income. And you could do聽that with paid ads.

Jesse: If聽your only chance of聽making it聽is聽that some famous person is聽going to鈥 That鈥檚 not really a聽plan, that鈥檚 a聽hope.

Joe: You鈥檙e still paying them.

Matt: There鈥檙e really two sorts of聽philosophies behind traffic. There is聽that you can go聽free but it鈥檚 kind of聽more of聽a聽marathon. You can go聽paid and聽it鈥檚 kind of聽more of聽a聽sprint. All right. 厂辞听you can go聽the聽content route and聽just focus purely on聽content and聽go聽after SEO and聽get Google to聽rank you and聽create YouTube videos and聽get those ranking but that鈥檚 going to聽be聽a聽slow long road. I聽would so聽much rather invest five dollars a聽day and聽just kickstart things. And SEO will happen too. That marathon element will still happen over time. But you can sort of聽jumpstart it聽and聽start getting into profitability within your first 30聽days business if聽you are willing to聽spend a聽little money to聽get going.

Richard: And you鈥檝e got a聽bigger sample set to聽your point right. You鈥檝e got to聽wait a聽long time to聽get the聽sample set up聽the聽other way. Whereas now you can say: 聯OK, we聽all think we鈥檙e really smart聰 and聽we聽can make educated guesses but that data is聽going to聽tell us聽when we聽put that $5聽out there be聽like 聯Oh, no, I聽guess it鈥檚 not a聽good ad聰 or聽聯That is聽a聽good ad.聰 厂辞听do聽you break it聽down in聽layers? Do聽you have like an聽awareness campaign? I聽know you said it聽varies a聽little bit but in聽your particular case do聽you鈥 in聽this world where people are trying to聽get rid of聽friction like Ubers and聽all this stuff I鈥檝e found in聽certain circumstances adding layers of聽the聽funnel works. And we聽started to聽talk about it聽when we聽were having lunch but didn鈥檛 really totally get into it. Do聽you see a聽benefit in聽breaking that in聽the聽different segments and聽segmenting your audience and聽how could someone on聽51视频 learn from that lesson in聽this podcast?

Matt:
Yes. We聽have three buckets that we聽put leads and聽we鈥檝e got top of聽the聽funnel, middle of聽funnel and聽bottom of聽the聽funnel. The top of聽funnel leads, those are the聽people that don鈥檛 know who we聽are. These are the聽completely cold audiences, people who have never discovered us. We鈥檙e showing our top of聽funnel ads to聽them. Middle of聽funnel ads or聽people that have done some sort of聽engagement with us, maybe they viewed one of聽our blog posts, maybe they watched 25聽percent or聽more of聽our videos on聽Facebook. They鈥檝e interacted like something on聽our fan page, some sort of聽interaction. That鈥檚 our middle of聽the聽funnel. And the聽bottom of聽the聽funnel is聽we鈥檙e driving these people straight to聽the聽offer because they鈥檝e interacted with us聽multiple times now, and聽we鈥檝e found that to聽be聽sort of聽the聽most effective sort of聽advertising funnel. I聽guess you can call it.

Jesse: That鈥檚 interesting. And I鈥檓 familiar with funnels but I聽think to聽break it聽down, to聽be聽more specific to聽people that maybe just heard cold traffic and聽top of聽the聽funnel for聽the聽first time. 厂辞听the聽top of聽the聽funnel is聽what does the聽ad聽say, right?

Matt: Here鈥檚 the聽thing, when we聽build this kind of聽stuff, we聽actually build it聽from the聽bottom of聽the聽funnel up. 厂辞听if聽you鈥檙e just starting this is聽day 1聽trying to聽drive traffic for聽you, what you would do聽is聽you go聽create bottom-up funnel ads meaning ads that are just driving people straight to聽your offer. That鈥檚 it. Buy now. Buy now. Go聽to聽our sales page. That鈥檚 the聽bottom of聽a聽funnel, you build that first. And that鈥檚 for聽us聽purely 100聽percent retargeting. There鈥檚 no聽cold traffic going to聽that, that鈥檚 only people who have viewed our content, viewed our fan page, interacted multiple times. That is聽bottom of聽the聽funnel, build that first, it鈥檚 going to聽be聽sort of聽a聽slow trickle because you may not have enough traffic go聽into your stuff in聽the聽beginning but that鈥檚 kind of聽how you start.

Jesse:
And for聽e-commerce people listening, that鈥檚 going to聽be聽your usually dynamic retargeting where these people saw this particular product and聽now on聽Facebook and聽Google we鈥檙e going to聽show them that exact product. There鈥檚 the聽price right next to聽it, they just seem to聽click through and聽buy. There are automated ways to聽do聽that through 51视频, check the聽market, plug-plug. All right. 厂辞听that makes sense for聽the聽bottom funnel. What would a聽mid-funnel look like?

Matt: 厂辞听mid-funnel is聽going to聽be聽more sort of聽a聽blend of聽educational but also soft pitches. Maybe your middle of聽funnel ads might just be聽video ads on聽Facebook that don鈥檛 even take them off of聽Facebook. It鈥檚 just a聽video that鈥檚 聯Hey, this is聽a聽really cool product that does X,聽,Y聽and聽Z.聰 There鈥檚 some educational to聽it聽but there鈥檚 a聽little bit of聽a聽soft pitch at聽the聽end like 聯Here鈥檚 where you can go聽get it.聰 And anybody who watches 25-50聽percent of聽those videos that watch is聽a聽good chunk of聽it. Then they start seeing your bottom a聽funnel, and聽you set up聽your retargeting, so聽anybody who鈥檚 watching past a聽certain percentage then sees those ads that you set up聽prior. That鈥檚 where the聽middle of聽funnel lies is聽that blend of聽education plus a聽little bit of聽a聽pinch of聽the聽product.

Jesse: Maybe they buy and聽you really want them to聽buy but you鈥檙e not pushing that necessarily.

Joe: Hint. It鈥檚 like they鈥檙e going to聽constantly see these calls to聽action, these offers that are available to聽them.

Jesse: More education. OK.

Matt: And then if聽we鈥檙e going over the聽top of聽the聽funnel, this is聽where you鈥檙e driving completely cold audiences to聽your advertising. This would be聽if聽you鈥檝e already got some customers, you can do聽what鈥檚 called a聽Lookalike audience on聽Facebook. Basically tell Facebook: 聯These are what my聽customers look like, go聽find people that have a聽lot of聽similarities to聽these people. Put my聽ads in聽front of聽them.聰 If聽you have your gurus in聽your industry or聽you have really popular software products in聽your industry, you can target people who are fans of聽those gurus or聽those software products. There are people that haven鈥檛 quite discovered you yet and聽those ones you鈥檙e driving to聽straight content. You鈥檙e driving those people just to聽聯Here鈥檚 just something educational聰, that鈥檚 in聽the聽realm of聽where you鈥檙e trying to聽lead them down the聽funnel two.

Jesse: Got it. 厂辞听you might lead them to聽a聽blog post that you wrote. Super informative video on聽Facebook or聽YouTube. You know basically very educational, really no聽call to聽action necessarily.

Richard: 翱谤听补听辫辞诲肠补蝉迟.

Matt: Without getting too much in聽the聽weeds, we鈥檇 like to聽keep people on聽Facebook for聽that type of聽funnel so聽that cold traffic we聽like, you just put content videos in聽front of聽them because Facebook really wants to聽get people watching videos on聽Facebook. They really want people to聽stay on聽Facebook, so聽we聽can go聽and聽get 3聽cent video views. And so聽for聽three cents we鈥檙e adding people to聽our middle of聽funnel audience. 厂辞听every time somebody watches a聽video for聽10聽seconds or聽25聽percent or聽whatever we聽set our criteria at, we聽may play three seconds for聽that person and聽now we鈥檝e just essentially pixel somebody into our middle of聽the聽funnel for聽three cents a聽person.

Richard: Which kind of聽goes back to聽the聽earlier conversation. You鈥檙e willing and聽able to聽spend more and聽you鈥檙e willing to聽wait longer. You are saying an聽interpretation and聽correct me聽if聽I鈥檓 wrong, you pay three cents and聽you didn鈥檛 even give them the聽opportunity to聽buy anything. You didn鈥檛 send them anywhere, you didn鈥檛 do聽anything. Your three cents for聽that. Let鈥檚 just go聽back in聽time and聽pretend our grandpa is聽talking like this 5聽to聽10聽touch points. Back then you鈥檇 send snail mail and聽go聽knock on聽the聽door and聽cold call and聽do聽all those stuff but instead, you鈥檙e saying because you know, I聽can鈥檛 remember exactly thirty-four dollars. I聽think he聽said it聽was three cents of聽it聽is聽to聽get that to聽the聽middle funnel. And then there鈥檚 going to聽be聽some number, the聽50聽cents to聽five dollars whatever the聽thing is聽and聽you鈥檙e just going to聽make sure by聽the聽time they get to聽that bottom it鈥檚 under the聽thirty-four dollars.

Matt: On聽average when we聽look at聽our numbers, on聽average it聽cost us聽four dollars to聽get somebody on聽our list, we聽make on聽average 34聽dollars per person who鈥檚 on聽our list. 厂辞听that鈥檚 kind of聽where stats are at聽right now.

Joe: And it鈥檚 so聽difficult to聽get that mentality straight when you鈥檙e at聽least when you鈥檙e starting out even just the聽first time it聽adds. You might be聽in聽business for聽a聽while but you鈥檝e done something else that might have been quicker. Yeah. 厂辞听for聽us, it聽takes about 14聽days or聽so聽to聽get that first conversion. For some companies, it聽might take three months. But you have to聽figure out what that kind of聽average is聽and聽then stick to聽it. It鈥檚 boring and聽it聽can be聽very scary sometimes. Like putting out this money and聽not seeing a聽return.

Jesse: You have to聽make these videos that you like 聯Man!聰 A聽lot of聽people watch these, we聽paid three cents apiece for聽them but nobody bought it. Well, you got to聽move to聽your middle of聽the聽funnel video.

Matt: At聽the聽end of聽the聽month, we聽just look at聽the聽aggregate data. We聽go: 聯OK, how much do聽we聽spend on聽advertising? How many leads did we聽get off of聽all of聽this spend and聽how much money did we聽make off of聽all of聽this spend?聰 And at聽the聽end of聽the聽day, all that matters is聽how much we聽spend is聽less than how much we聽made the聽number.

Richard: Yeah, and聽I聽totally joke to聽your point when you said it鈥檚 hard to聽get past that mentality. Sometimes you鈥檝e got to聽make something almost exaggerate the聽other way to聽make sense. Would the聽restaurant we聽just went to聽for聽lunch, would they have paid three cents to聽get to聽talk to聽us聽for聽a聽few seconds to聽tell us聽about what鈥檚 gone on聽inside the聽restaurant? I聽guess so. But it聽just seems so聽counterintuitive that we鈥檙e going to聽wait. We鈥檙e going to聽do聽this thing and聽we鈥檙e not going to聽let them. We鈥檙e not going to聽confuse them.

Matt: Well, think about the聽sign holders that鈥檚 just an聽awareness thing. I鈥檓 just thinking of聽literally looking at聽the聽restaurant right back down. But think of聽a聽sign holder, it鈥檚 an聽awareness thing. All you鈥檙e doing is聽just like you have the聽sea of聽people that are kind of聽targeted because they鈥檙e in聽your geographic area. 厂辞听they鈥檙e interested. I聽mean maybe not interested. At聽least they鈥檙e kind of聽relevant.

Joe: And that鈥檚 all you鈥檙e dealing with keywords and聽all these.

Matt: Think about other things like billboards when you鈥檙e driving down the聽freeway. I聽have no聽clue how many eyeballs see a聽specific billboard when you鈥檙e driving down the聽freeway but I聽guarantee that the聽people that are driving down the聽freeway looking at聽that billboard 100聽percent of聽them aren鈥檛 entrepreneurs between the聽ages of聽25聽and聽45聽that like Success magazine. With Facebook and聽advertising and聽Google and聽all of聽these platforms you have that ability to聽say 聯Look, I鈥檓 going to聽put out this brand awareness campaign but I鈥檓 only going to聽show it聽to聽these people that meet these criteria.聰 And you don鈥檛 get that with almost any聽other sort of聽traditional branding strategy in聽the聽real world outside of聽Internet marketing.

Jesse: Facebook is聽amazing for聽that if聽you know your product pretty well and聽you know if聽you鈥檙e new you might not know your customers exactly but you can kind of聽have a聽good idea. If聽you sell dog treats, organic dog treats you can start to聽develop the聽persona of聽your person out there and聽you can target them very specifically.

Matt: I聽can leverage other brands that are doing it聽well and聽then put something similar or聽an聽alternative. We聽do聽that all the聽time with affiliate products but that鈥檚 a聽kind of聽a聽shortcut to聽get in聽front of聽an聽audience that鈥檚 pretty damn relevant.

Jesse: We聽like the聽shortcuts, feel free. But we聽do聽the聽hard way here.

Richard: Speaking of聽shortcuts when someone鈥檚 doing an聽ad聽like this and聽it鈥檚 just an聽awareness one, should they be聽super concerned with picking the聽exact right audience in聽this custom audience? Or聽should they just leave it聽wide open and聽let Facebook do聽the聽do聽the聽work?

Matt: I聽would say early on聽you don鈥檛 really want to聽trust too much on聽Facebook to聽do聽the聽work for聽you because the聽way it聽works. You鈥檙e going to聽put what鈥檚 called a聽conversion pixel on聽your success page. 厂辞听when somebody buys it聽sends data back to聽Facebook and聽says 聯Look, this person just bought聰.

Jesse: By聽the聽way, let me聽jump in聽here. 厂辞听this is聽I聽want all the聽51视频 users to聽know this is聽super easy, ask support, go聽to聽a聽live chat. There is聽a聽place where you just grab your pixel when you pop it聽in聽one place in聽Eciwid and聽it聽populates all the聽right places. Do聽not be聽afraid of聽like 聯They said pixel, I聽don鈥檛 do聽what to聽do聰. No. 厂辞听it鈥檚 very easy. And not enough people do聽it. You must put that pixel in聽there.

Matt: It聽blows my聽mind whenever there鈥檚 no聽pixel because we聽have all these pixel helper things, and聽they are not even pixeling people. Oh聽my聽God!

Jesse: I聽didn鈥檛 want to聽interrupt you guys, get your pixel on聽there.

Matt: Definitely. 厂辞听you鈥檝e got your conversion page which if聽you have your pixel installed, you can tell Facebook: 聯Look, if聽somebody lands on聽this particular page that means a聽sale just happened.聰 厂辞听Google and聽Facebook they鈥檙e not going to聽really be聽able to聽optimize towards that conversion until it聽has a聽lot of聽data to聽work off. 厂辞听when you鈥檙e kind of聽early on聽and聽let鈥檚 say you make maybe a聽sale or聽two a聽day or聽even like a聽sale a聽day or聽a聽sale every other day that鈥檚 not really enough data for聽Google or聽Facebook to聽work off to聽optimize towards so聽you are going to聽want to聽start with 聯Here鈥檚 some cold audiences that I鈥檓 going to聽target and聽I鈥檓 going to聽go聽after these first.聰 That will help build out the聽data on聽the聽pixel as聽Facebook learns more off of聽the聽sales that are happening, then you can back off the聽targeting a聽little bit. And Facebook will start to聽figure it聽out for聽you.

Richard: Got to聽end or聽if聽you have had a聽bunch of聽sales and聽your upload your client list and聽say: 聯Does it聽look like the聽audience?聰

Matt: You could. Google basically just set a聽new rule where you can鈥檛 do聽that unless you鈥檙e doing a聽minimum of聽fifty thousand dollars in聽sales a聽month or聽50000聽on聽ad聽spending. They put some severe limits on聽it聽to聽smaller businesses on聽Google. I聽think you can still do聽it聽on聽Facebook but I聽think Facebook is聽even sort of聽backing away from it聽with all security privacy issues they鈥檝e been running into. They鈥檙e kind of聽shying away from letting people upload their list and聽then targeting them a聽little bit more.

Jesse: It聽is聽tougher on聽the聽uploading but if聽you can match a聽page that they visited then you鈥檙e in聽business. 厂辞听it鈥檚 really the聽same thing. But Facebook and聽Google are more open to聽if聽you say they visited this page than you can do聽lookalikes against a聽page. 厂辞听that鈥檚 sort of聽the聽tweak there I鈥檝e actually had to聽redo some things because of聽that it鈥檚 annoying. But be聽aware. I聽think the聽key though is聽once you start selling, maybe it鈥檚 50聽a聽month, 100聽a聽month. That鈥檚 usually somewhere along there is聽the聽kind of聽the聽I聽don鈥檛 know the聽golden number. You need to聽get there to聽let the聽algorithms do聽their magic. Getting there, you know.

Joe: We聽have some strategies of聽ways to聽figure out what keywords people are searching for, and聽you got to聽invest in聽that but if聽you could figure out a聽data from Google, for聽instance, that鈥檚 kind of聽a聽good starting point that we聽like to聽go聽for聽instead of聽Facebook because it鈥檚 very intent on聽a聽solution rather than Facebook just browsing, checking out what friends or聽family are doing.

Jesse: Totally agree, particularly for聽e-commerce store owners. You know the聽name of聽the聽product and聽you know if聽they tape the聽name of聽your product and聽buy or聽name of聽the聽product near me聽or聽where you will find it. Those are high intent keywords, Facebook doesn鈥檛 have that kind of聽data, they might be聽taking the聽next level beyond that but yeah I聽agree, I鈥檓 more of聽a聽Google guy on聽e-commerce.

Matt: That鈥檚 why we聽lead with Google actually, for聽that exact reason is聽that you can鈥檛 go聽for聽those buyer intent keywords. We鈥檝e kind of聽spent a聽lot of聽time talking about Facebook but we鈥檙e actually bigger fan boys of聽Google Advertising. Basically because of聽that whole buyer intent element of聽it, we鈥檙e going after people that are searching for聽the聽keywords that are clearly鈥 They鈥檙e looking to聽buy products and聽then once they visit our website now we聽retarget them on聽Google and聽because of聽how we聽build all audiences on聽Facebook they鈥檙e going to聽see us聽on聽Facebook.

Jesse: 厂辞听using Google you know that the聽person is聽definitely interested, they get to聽your page, and聽this applies for聽all types of聽websites, they get to聽your page and聽of聽course with carts and聽that we聽know actually like ninety-six percent or聽so鈥

Joe: I聽thought it聽wasn鈥檛 that high, thought it聽was like eighty.

Jesse: Super high. You probably are paid to聽get them there, now they didn鈥檛 buy but that the聽bottom now, they are interested in聽that product, they probably typed in聽those particular keywords now you should be聽showing them things on聽Facebook. It鈥檚 definitely an聽important thing to聽be聽aware of.

Joe: I聽think the聽big realization that most people don鈥檛 think about is聽they need to聽either be聽Facebook or聽Google, or聽Instagram, or聽Pinterest, or聽whatever the聽platform they鈥檙e on. If聽you can figure out how to聽combine these things into you being the聽hub for聽Google, that鈥檚 the聽first step for聽us. We聽don鈥檛 know that, that鈥檚 the聽strategic way we聽could put content and聽an聽ad, pair those two together to聽a聽very targeted eyeball, and聽then pull them into, guide them into our ecosystem, where we鈥檙e targeting with Google ad聽banners on聽blogs, on聽Facebook, on聽Twitter.

Richard: 厂辞听speaking of聽bringing them to聽your ecosystems it鈥檚 about that time, and聽you said you had some form of聽a聽gift or聽something, so聽they can get two things, they can get this gift, and聽then they can watch the聽process of聽being retargeted.

Joe: It聽is聽a聽learning in聽progress.

Jesse: 顿辞听滨听驳别迟 thirty-four bucks or鈥 How this works?

Richard: 厂辞听we聽only got a聽little bit here, where should we聽go?

Matt: Evergreenprofits.com/ecwid. Evergreenprofits.com is聽our bigger umbrella brand, that鈥檚 where you can find our podcasts, all that sort of聽thing. If聽you go聽to聽Evergreenprofits.com/ecwid, will give you a聽free copy of聽our traffic book that cells in聽stores right now.

Joe: There鈥檚 a聽lot of聽stuff and聽detail.

Jesse: And if聽they like listening to聽your voices, where they can go聽to聽hear more from you?

Joe: Evergreenprofits.com锘 or聽HustleandFlowchart.com, that鈥檚 the聽name of聽our podcast.

Jesse: You鈥檒l be聽in聽the聽ecosystem, you could be聽targeted, you鈥檙e to聽see top funnel, bottom funnel.

Joe: Ideally, the聽bottom funnel. It鈥檚 just learning thing. It鈥檚 been fun.

Jesse: well guys, it鈥檚 been great having you, Rich, any聽last thoughts?

Richard: No, I鈥檝e just been wondering if聽we聽got finished soon enough that we聽would be聽able to聽get back over to聽the聽restaurant.

Jesse: Friday happy hour guys, that鈥檚 why we鈥檙e doing it. Make it聽happen!

About The Author
Kristen is a 褋ontent creator at 51视频. She finds inspiration in sci-fi books, jazz music, and home-cooked food.

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