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How to Hire and Manage Staff for Your Growing Online Store

24 min read

While having your own store is an amazing accomplishment, it comes with its own set of challenges. Many of these challenges could be solved with some extra hands. In fact, having a team of efficient, passionate employees can make all the difference in scaling your success.

There are some simple strategies that can help ensure your hiring process goes off without a hitch and your team works together immaculately. In this blog post, we’ll explore exactly how you can recruit staff for your growing ecommerce business while also managing them efficiently once they’re on board.

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Hiring Employees

When it comes to hiring employees, the first question to ask yourself is, “Who do I need to hire?”

You will probably first need an extra pair of hands to manage your online store, like tracking new orders, chatting with customers, and updating inventory. If you manufacture your products yourself, you will also likely want an assistant to deal with the behind-the-scenes logistics. You might also need help with marketing your products.

Depending on what kind of role you’re looking to hire for, you might consider hiring a remote employee. Let’s talk more about it.

Should You Hire Remote Employees?

You might think that having an in-house team is the only option, but hiring remote workers can be a much more flexible and cost-effective solution.

While you may need on-site employees for some tasks (like handling shipping), many jobs can easily be done from any location with the right tools. Think about all the time and energy you’ll save by not having to worry about finding someone nearby for virtual tasks, like marketing or customer service.

Hiring remote workers offers several benefits for a growing business:

  • Lower office rent,
  • Access to a better talent pool from across the world,
  • Lower salaries if you hire people from places with a lower cost of living,
  • Save commute time for employees.

Plus, a growing number of people prefer to . In fact, when offered.

If you run an 51ÊÓÆµ store, you can grant your staff to your online store. This way, your employees can manage your store from anywhere, regardless of their location.

Consider hiring remote employees for virtual roles, especially if you’re in a city or region with limited local talent. There are some challenges, particularly with building a company culture, but the cost benefits and larger talent pool make up for it.

If you’re on the fence about hiring remote workers, we advise listening to our podcast with Kevin Urrutia. Being a serial entrepreneur who appeared in Forbes and Adweek, he knows a thing or two about building and scaling remote teams. He shares his tips on hiring and training your own team, as well as organizing a remote workflow from the ground up.

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Once you’ve decided what kind of workers you want to hire, you have to figure out where to find them.

What to Look for in New Employees

36% of bad hires . 30% happen because employers are unclear in their communication about performance objectives.

Therefore, before you start writing your job ads, be crystal clear about your requirements. You want a balance between hard skills and personality fit.

If you run a niche business, look for someone who understands the niche as well or even better than you.

For each role that you’re hiring for,