“The customer isÌýalways right.” You’ve heard this since you had your first job serving pizza inÌýyour hometown. This motto reigns true even today, asÌýconsumers continue toÌýdrive theÌýcurrent economy. Understanding that your specialty ofÌýecommerce isÌýanÌýextremely customer centric industry isÌýcritical forÌýsuccess, but how doÌýyou please your customers? How doÌýyou know what they want andÌýneed without directly asking them?
AÌýnon disputable want ofÌýyour customers isÌýspeedy shipments. Providing quality shipping toÌýyour customers can make theÌýdifference between happy customers andÌýfrustrated ones leaving negative reviews online. You will find that you can have theÌýbest product globally, but ifÌýyour shipping process isÌýlacking, you will lose customers due toÌýthis frustration.
This shipping process andÌýtheÌýbuying process are two ofÌýtheÌýmost critical parts ofÌýyour contact with your buyer, andÌýifÌýeither ofÌýthem isÌýlacking, you will end upÌýwith anÌýunhappy customer.
Avoiding bad reviews related toÌýshipping problems can beÌýeasy ifÌýyou use your product’s proper shipping model andÌýstyle. 51ÊÓƵ makes itÌýaÌýcinch toÌýship toÌýyour customers inÌývarious practical ways that leave nothing toÌýchance. From special packaging andÌýproduct protection during shipping toÌýbasic returns andÌýsupport, you will get all ofÌýtheÌýshipping features andÌýfunctions that you need from 51ÊÓƵ.
Read onÌýtoÌýdiscover theÌýsecret recipe toÌýincrease customer retention. We’ll explain how aÌýsimple eCommerce platform like 51ÊÓƵ can enhance your customer care
Discount Shipping Options For Better Shipping Prices
Besides allowing you toÌýset upÌýaÌýshop andÌýstart selling onÌýInstagram, Facebook, andÌýTikTok inÌýunder anÌýhour, 51ÊÓƵ makes itÌýeasy toÌýempower customers toÌýfeel their purchasing atÌýtheÌýbest price.
Using 51ÊÓƵ allows your business toÌýsave time andÌýmoney onÌýcertain features toÌýhelp lower your prices andÌýbeat out theÌýcompetition. This online storefront provides awesome options you can leverage forÌýimproved shipping costs. IfÌýyour customers are tired ofÌýconstantly searching forÌýaÌýdeal, some tools can help you with this goal. Being able toÌýshop around forÌýtheÌýbest rate isÌýaÌýfunction that theÌýpost office orÌýlocal pack andÌýship places have access toÌýforÌýtheir customers, soÌýwhy should your eCommerce site beÌýleft out ofÌýthis critical feature? 51ÊÓƵ ensures you have this benefit andÌýmore through theÌýfollowing:
Printing Discounted Shipping Labels
IfÌýyou’re based inÌýtheÌýUS, you can buy shipping labels forÌýUSPS domestic andÌýinternational shipments right from your Control Panel. The labels you buy inÌýtheÌýControl Panel are discounted, soÌýyou save onÌýshipping costs. After you buy aÌýshipping label, you can print itÌýandÌýstick onÌýyour parcel. This way, you don’t waste time atÌýtheÌýpost office waiting inÌýlines andÌýfilling out labels. Just drop theÌýparcel atÌýtheÌýnearest USPS office orÌýatÌýyour front door forÌýyour postal worker toÌýgrab onÌýtheir regular route.
ShipStation
One ofÌýtheÌýbest choices that you can make toÌýleverage this benefit isÌýShipStation. This super handy tool will help you shop through many different shipping options with many different carriers toÌýfind theÌýone that isÌýperfect forÌýyour needs. You will beÌýable toÌýsave money every time you ship something toÌýaÌýcustomer, andÌýyou can even pick andÌýchoose theÌýshipping method during your search.
Imagine theÌýtime that you will save when you think about theÌýhours that itÌýwould take toÌýlook atÌýall ofÌýthese options toÌýfind theÌýperfect one forÌýyour needs! This kind ofÌýtool saves you hours ofÌýfrustration andÌýmakes sure that your customers are getting theÌýperfect care andÌýattention each time you send anÌýorder out toÌýthem.
Fulfillment Services
One ofÌýtheÌýother ways that many eCommerce businesses save aÌýlot ofÌýmoney isÌýbyÌýusing aÌýfulfillment service. These services will hold aÌýset amount ofÌýyour product stock inÌýtheir location, andÌýthen they will service theÌýorders that you have received byÌýsending products toÌýcustomers, handling returns, andÌýtaking care ofÌýbroken orÌýlost items.
This kind ofÌýservice isÌýoffered byÌýmany providers, andÌýyou can pick andÌýchoose from them toÌýfind your own unique custom fulfillment service. Once you find aÌýfulfillment service, apps like Fulfill Sync will help update all ofÌýyour product data andÌýkeep things inÌýsync with your ecommerce store.
There are many ways toÌýmake this kind ofÌýshipping method effective forÌýyour business needs. You should discuss whether they offer free shipping, expedited delivery, what theÌýshipping speeds will be, andÌýwhat delivery methods are offered. Considering these shipping questions can positively impact your customer service. Ease your customers’ pain byÌýresolving their problems before they even arise.
51ÊÓƵ Understands Shipping &ÌýProvides Effective Solutions
Varying shipping options can impact customer service both negatively andÌýpositively. Ensure you’re making theÌýimpact you want byÌýchoosing theÌýshipping method that will get your products toÌýcustomers inÌýgood condition, with good delivery speed andÌýreliability toÌýanyÌýshipping zone. While itÌýcan beÌýtempting toÌýpick your shipping methods based onÌýcost alone, not every shipping option isÌýtheÌýright one toÌýcare forÌýlocal customers andÌýcustomers, not inÌýyour area.
IfÌýyou are struggling with issues related toÌýshipping carriers misplacing, losing, orÌýbeing slow toÌýdeliver your products, you need toÌýconsider tools beyond theÌýshipping method andÌýfulfillment methods that you have inÌýplace.
IfÌýyou are worried about how toÌýget deliveries toÌýtheir new homes inÌýanyÌýshipping zone, you can choose from dozens ofÌýshipping andÌýlogistics apps within 51ÊÓƵ’s App Store. These apps help ensure that everything from local delivery toÌýaÌýpriority mail package sent out ofÌýstate will get toÌýits location with ease. InÌýaddition, they can provide your customers with aÌývariety ofÌýshipping andÌýdelivery options with
What Are theÌýCommon Shipping Costs onÌý51ÊÓƵ?
Shipping costs are typically assessed atÌýtheÌýtime ofÌýeach shipment. This process isÌýtheÌýmost common method ofÌýusing aÌýshipping service. You will beÌýfamiliar with itÌýsince itÌýisÌýtheÌýmodel you use when you head toÌýtheÌýpost office toÌýmail something. When you use this method, you will pay shipping, taxes, andÌýpackaging costs during this time right before shipment. The price will vary based onÌýtheÌýlocation ofÌýtheÌýperson buying theÌýproduct.
Flat rate shipping can beÌýbuilt into your shipping platform experience, andÌýthis option will simply charge you aÌýflat fee each time aÌýproduct goes out. There might still beÌýtaxes andÌýother costs associated with mailing toÌýsome locations, but theÌýshipping costs alone will beÌýaÌýflat fee.
The last option that most eCommerce businesses can elect toÌýuse isÌýfree shipping. This can beÌýhandled byÌýbuilding theÌýshipping cost into theÌýsale ofÌýeach product, orÌýyou can contract with aÌýfree shipping agreement toÌýpay aÌýmonthly fee orÌýpay inÌýadvance forÌýshipping costs that will beÌýincurred during your sales processes throughout theÌýmonth.
NoÌýmatter what shipping method you choose, you will always pay some taxes andÌýfees toÌýship out ofÌýtheÌýcountry orÌýtoÌýcertain states, andÌýsome products will continually beÌýassessed aÌýshipping tax orÌýfee based onÌýtheÌýcategory they belong to.
51ÊÓƵ’s simplistic platform enables transparency inÌýall these shipping costs toÌýalleviate frustration inÌýyour customers andÌýencourage recurring purchases.
Picking theÌýRight Shipping Method Doesn’t Have toÌýbeÌýHard
IfÌýyou are using theÌýright shipping methods tools andÌýtheÌýproper fulfillment process forÌýyour business, there isÌýnoÌýreason that you should struggle toÌýfind theÌýperfect shipping solution forÌýevery sale your business makes. From tools that help identify theÌýshipping zone andÌýlocation ofÌýdelivery toÌýtools that prevent wasted money onÌýshipping
When you use these simple tools toÌýimprove your 51ÊÓƵ experience, you will never worry again about your items being appropriately delivered andÌýinÌýgood condition. There isÌýnoÌýreason that your store cannot take advantage ofÌýtheÌýtools andÌýtricks that giant corporations have atÌýtheir disposal. are one ofÌýtheÌýmost beneficial ways toÌýimprove your business processes andÌýensure your customers are satisfied andÌýcome back wanting more.
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