51ÊÓÆµ | E-Commerce Shopping Cart 51ÊÓÆµ: shopping cart when and where you need it Sat, 17 May 2025 12:18:23 +0000 en-US hourly 1 https://don16obqbay2c.cloudfront.net/wp-content/uploads/favicon_192-1579095867-150x150.png Launch a business in 30 days | 51ÊÓÆµ | E-Commerce Shopping Cart 32 32 From Home Health to Ecommerce: How WestCare Scaled Compassion with 51ÊÓÆµ /blog/from-home-health-to-ecommerce.html /blog/from-home-health-to-ecommerce.html#respond Thu, 15 May 2025 10:14:58 +0000 /?p=89804 When Brandon and Mona West founded WestCare Home Health Services, their mission was born from compassion and necessity. Inspired by their own experience ...

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When Brandon and Mona West founded , their mission was born from compassion and necessity.

Inspired by their own experience caring for aging parents, the siblings created a family-owned business dedicated to providing exceptional in-home care and support to seniors, caregivers, and veterans.

Today, WestCare offers more than just home health services; it has expanded into the ecommerce space to ensure families have convenient access to essential medical supplies.

Partnering with 51ÊÓÆµ, a powerful and flexible ecommerce platform, helped WestCare integrate an online store into their operations seamlessly. Here’s how this inspiring business scaled its operations and maintained exceptional customer care.

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From Home Health to Ecommerce

Since its founding, WestCare has been a key player in Maryland’s caregiving landscape. The company’s in-home care services were designed with love, serving those who rely on compassionate support.

However, as more elderly individuals and caregivers turned to Brandon and Mona for help, a new challenge emerged.

Customers needed fast, reliable access to medical supplies—from mobility aids to daily health products.

ÌýAs we supported more elderly individuals, caregivers, and veterans in their daily care needs, we recognized a growing demand for convenient access to reliable health products.ÌýBrandon West, Co-Founder of WestCare Home Health Services

Recognizing this gap, WestCare launched an online storefront to deliver essential health products not only to their home care clients but also to caregivers and families across the U.S., making these items accessible to anyone in need of reliable medical supplies.

Their goal? Make purchasing medical supplies as stress-free and accessible as possible, reflecting the same level of care WestCare is known for.

Brandon and Mona West, founders of WestCare Home Health Services

Crafting a User-Friendly Online Experience

For WestCare, accessibility wasn’t just a buzzword; it was a promise. Their customers, often seniors or overloaded caregivers, craved simplicity and speed.

Here’s how the team designed an experience tailored to their clients’ needs:

  • Clean layouts: A website that’s easy to navigate, with clear product categories.
  • Larger fonts & visuals: Designed to accommodate older adults and customers with visual impairments.
  • Straightforward product categories: These are carefully curated and easy to understand.
  • No confusing tech jargon: The online store is built for customers who aren’t tech-savvy.
  • Fast delivery: Reliable shipping ensured that urgent health needs were met promptly.

ÌýOur customers are often elderly or caregivers under pressure, so we designed our online experience to be as clear and stress-free as possible.ÌýBrandon West

Learn how 51ÊÓÆµâ€™s built-in site template can help make your online store more accessible.

Why WestCare Chose 51ÊÓÆµ Over Shopify

Launching a storefront meant finding an ecommerce solution that wouldn’t require overhauling their entire website. Brandon and Mona had already built a WordPress site that reflected their brand identity, and finding a platform that integrated seamlessly was crucial.

Ìý51ÊÓÆµâ€™s ability to embed a full-featured store directly into our existing WordPress website made it the obvious choice over Shopify. It let us preserve our branding, avoid major design changes, and get up and running quickly.ÌýBrandon West

Unlike other platforms, 51ÊÓÆµ provided not just flexibility but also room to grow. With powerful APIs, WestCare gained the ability to automate processes behind the scenes, ensuring a scalable and efficient operation.

Managing a 5,000+ Product Catalog with Ease

quickly ballooned to over 5,000 items, ranging from personal care supplies to advanced mobility tools. Managing inventory manually? Impossible.

Thanks to 51ÊÓÆµâ€™s API capabilities, the team could automate time-consuming updates. Pricing, stock levels, and product descriptions are synced programmatically, staying aligned with supplier data.

ÌýThe automation also helps us scale without having to hire additional staff.ÌýBrandon West

Building a Package Tracking System for Peace of Mind

Medical supplies aren’t your standard ecommerce goods. Many customers depend on them for daily care, meaning delays aren’t just inconvenient; they are stressful.

ÌýAs our online medical supply business grew, we consistently heard from families and caregivers that one of their biggest concerns was knowing when essential health items would arrive.ÌýBrandon West

To address this, WestCare implemented a real-time package tracking system, leveraging 51ÊÓÆµâ€™s Order API alongside carrier APIs like FedEx, UPS, and USPS.

Customers can conveniently track their orders using the AI-powered chatbot

The result? Customers now have access to live updates on their order status—from placement to delivery. Whether through email notifications, customer account dashboard updates, or even AI chatbot queries, tracking is easily accessible.

Leveraging AI for Personalized Support

One standout feature of WestCare’s online operations is its AI-powered chatbot, Harmoni. Available 24/7, it provides instant answers to common customer questions like, "Where’s my package?" or "Is this product covered by insurance?"

With the chatbot, WestCare ensures timely support even outside business hours. This fosters trust and builds stronger relationships with their customers.

51ÊÓÆµ makes adding a chatbot to your online store easy with plenty of integration options. To add a chatbot to your 51ÊÓÆµ store, simply search for "chatbot" in the 51ÊÓÆµ App Market.

Additionally, an AI-powered Q&A widget on product pages helps first-time buyers better understand which supplies fit their needs. Customers can ask questions like how to use a product or whether it’s appropriate for a certain condition, and receive real-time, actionable answers.

ÌýThis tool helps customers make confident, informed decisions without needing to call or wait for a response, aligning with our goal of providing support that’s timely, clear, and empowering.ÌýBrandon West

The AI-powered Q&A section enables customers to quickly find accurate answers to product-related questions

Educating Customers with Gallery Videos

WestCare recognizes that many customers, particularly seniors, may not have the time or patience to navigate lengthy product descriptions. With that in mind, they’ve incorporated short educational videos directly into product galleries, showcasing how items work.

ÌýA quick demo or explainer builds trust and speeds up conversions. The 51ÊÓÆµ gallery makes it easy to embed these right alongside the product photos.ÌýBrandon West

Learn how to quickly add a video to a product page in your 51ÊÓÆµ store.

Including an explainer video in the product gallery helps customers make informed purchasing decisions

Words of Advice for Fellow Business Owners

For fellow entrepreneurs seeking to expand through ecommerce, Brandon and Mona offer this advice:

Begin with what you have, but plan for the future: "Start with what you have, and choose tools that let you grow gradually. 51ÊÓÆµ made it possible for us to expand into ecommerce without overhauling our website or hiring a large tech team. Focus on platforms that integrate smoothly, offer API access for future automation, and don’t lock you into complex setups."

Focus on customer needs: "For us, simplifying the experience for seniors and caregivers has been more valuable than flashy features. Keep your operations lean, your customer support personal, and look for tech that works with you, not against you."

Redefining Ecommerce with 51ÊÓÆµ

For WestCare Home Health Services, expanding into online sales was about more than just revenue. It was about broadening access, delivering reliability, and staying true to their mission of compassionate care.

Check out and  to learn more about their inspiring work.

With 51ÊÓÆµ, WestCare transformed its operations and improved countless lives. With flexible customization options, powerful integrations, and scalable automation capabilities, 51ÊÓÆµ proved to be the perfect fit for this growing business.

Looking for an ecommerce solution that grows with you? 51ÊÓÆµ might just be the key to your success. and discover what it can do for your business.

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How to Choose the Right Marketplace for Your Business /blog/how-to-choose-the-right-marketplace-for-your-business.html /blog/how-to-choose-the-right-marketplace-for-your-business.html#respond Thu, 08 May 2025 11:37:58 +0000 /?p=89789 Explore the pros and cons of popular marketplaces and learn how to manage ecommerce across Amazon, eBay, Walmart, and more with ease.

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When it comes to running a successful online business, choosing the right marketplace can make or break your ecommerce strategy. Online marketplaces have become an essential tool for businesses to reach new customers, grow sales, and expand their footprint. But how do you decide which are the best marketplaces to sell on?

Whether you’re just starting out or looking to scale, this blog post will help you evaluate your options and choose the ideal platform for your goals. Plus, we’ll show you how a tool like 51ÊÓÆµ by Lightspeed can make managing your multi-marketplace presence a breeze.

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Pros and Cons of Selling on Marketplaces

Let’s start with the basics: what is a marketplace in business? It’s an online platform that connects buyers and sellers, allowing them to conduct transactions. Marketplaces offer a variety of products from different sellers in one convenient location for shoppers.

Before choosing a marketplace, it’s important to weigh the pros and cons of entering these platforms. Here’s a closer look:

Pros of Selling on Marketplaces

Let’s begin by exploring what makes digital marketplace platforms so compelling:

  • Massive visibility: Marketplaces attract millions of customers each month. Selling on a marketplace gives your products instant exposure to a huge, built-in customer base.
  • Lower marketing costs: Rather than running extensive ads, marketplaces handle much of the marketing for you, which can help cut costs.
  • Trust and credibility: Shoppers already trust established marketplaces, which gives your products an added layer of legitimacy.
  • Simplified logistics: Marketplaces often offer streamlined processes for shipping, payments, and customer service, reducing operational headaches.

Cons of Selling on Marketplaces

Every advantage comes with its challenges—let’s explore what can make selling on marketplaces more difficult:

  • Heavy competition: While there are more customers, there are also more competitors. Standing out can be a challenge.
  • Marketplace fees: Listing, selling, and fulfillment fees can eat into your profits.
  • Limited branding control: Marketplaces control much of how your storefront looks, impacting your ability to establish a strong, unique brand identity.
  • Policy risks: Violating marketplace policies (intentionally or unintentionally) can lead to account suspensions or bans.

The world’s most popular online marketplaces in 2024, ranked by gross merchandise value (Source: )

When Does It Make Sense to Sell on a Marketplace?

Selling on a digital marketplace platform isn’t always the right strategy for every business, but in these scenarios, it can be incredibly effective.

Testing New Products or Markets

Marketplaces are a great way to test the demand for a product before investing a lot of time, money, and resources into a full launch.

Using a marketplace lets you learn about customer preferences, pricing, and overall interest in your product. This helps you make smarter decisions before scaling up.

Supplementing Existing Sales Channels

Whether you already have a website or a physical store, selling on marketplaces can serve as an additional revenue stream. Consider this option if you want to diversify your sales channels.

Reaching a Wider Audience Quickly

Marketplaces give businesses easy access to large, diverse audiences, making it simpler to boost visibility and help more people discover their brand.

In March 2024, Amazon.com received around 2.2 billion total website visits (Source: )

Specialized or Niche Products

Exclusive platforms like Etsy (for handmade goods) or Decathlon (for sports gear) can help you target niche audiences more effectively. Listing your products on specialized platforms helps you connect with a more focused and engaged customer base.

Is Your Business Ready to Succeed in a Marketplace?

Selling on marketplaces can be a great opportunity, but it’s important to make sure your business is "marketplace-ready." Here’s how you can do it:

  • Assess your product range: First, evaluate if your products are suitable for selling on a marketplace. If you offer specialized or niche products, it may be easier to find success on a platform that caters to those specific items.
  • Analyze your competition: Research who else is selling similar products on the marketplace and how they are pricing their goods. This can give you an idea of what price point will work best for your business.
  • Calculate fees and margins: Consider the fees associated with selling on a marketplace, such as listing fees and commission rates. Make sure you have enough margin in your product pricing to cover these costs and still make a profit.

How to Choose the Right Marketplace for Your Business: Overview of Popular Platforms

There are various trusted marketplaces for business sales, and each has unique features and audiences. Understanding each platform’s strengths will help you decide where your products are most likely to thrive.

Here’s a breakdown to help you identify the right fit for your business:

Amazon

Amazon is the largest and most popular marketplace, making it a great starting point for many businesses. It has a wide range of product categories and offers fulfillment services, meaning you can store your inventory in Amazon’s warehouses and have them handle shipping and customer service.

  • Audience: General consumers. Perfect for high-demand or commodity items.
  • Pros: Unmatched reach, fulfillment support with FBA (Fulfilled by Amazon).
  • Cons: Heavy competition, high fees, and strict policies.

eBay

eBay is a popular international marketplace where small businesses can sell their products alongside larger retailers. It also offers auction-style listings, letting customers bid on items and adding an element of excitement.

  • Audience: Bargain hunters and collectors. Great for second-hand and rare items.
  • Pros: Global reach, auction format for unique listings.
  • Cons: Lower trust compared to Amazon, and fees add up over time.

Etsy

Etsy is a popular marketplace focused on handmade, vintage, and unique items. It offers a platform for small businesses and independent artists to sell their products to a global audience.

  • Audience: Creative shoppers looking for handmade, custom, or vintage goods.
  • Pros: Niche audience, supportive seller community.
  • Cons: Limited appeal for mass-market products, various types of high fees.

Walmart

Walmart is a retail corporation known for its wide range of products at affordable prices. It has both physical stores and an online marketplace.

  • Audience: U.S.-based everyday shoppers. Ideal for established brands.
  • Pros: Credibility and a large customer base.
  • Cons: Selective seller approval process.

European Marketplaces (e.g., Bol, Miinto)

If you’d like to expand to the European market, there are several online marketplaces available. Each country may have its own dominant platform, so it’s worth doing research to determine which marketplace will be most successful for your products.

  • Audience: European consumers.
  • Pros: Regional focus, fewer competitors than Amazon for certain products.
  • Cons: May require understanding of local markets and logistics.

Niche Marketplaces (e.g., Decathlon, Leroy Merlin, Wayfair)

Niche marketplaces are online platforms that cater to specific product categories or industries. These marketplaces can allow businesses with specialized products or services to reach their target audience.

In Europe, there are several popular niche marketplaces such as Decathlon for sports equipment and apparel, Leroy Merlin for home improvement and DIY products, and Wayfair for furniture and home goods.

  • Audience: Industry-specific customers.
  • Pros: Direct access to niche markets, tailored audiences.
  • Cons: Less traffic than general marketplaces, specialized category requirements.

Can You Sell on Multiple Marketplaces at Once?

Now that you know how to choose the right marketplace for your business, you might be wondering if you can sell on multiple platforms.

Yes, you can sell on multiple marketplaces at once. However, before deciding to sell on multiple marketplaces, there are some important considerations to remember.

Consider the Target Audience

Firstly, consider the target audience of each marketplace and whether your products align with their needs and preferences. This will increase your chances of success on that particular platform.

Simply put, it doesn’t make sense to sell both on Etsy and Amazon if your product is specifically geared towards a niche audience that only shops on Etsy.

Consider Inventory Management

Secondly, having a strong inventory management system in place is crucial when selling on multiple marketplaces. This will ensure that you don’t run out of stock and disappoint customers who are shopping on your different platforms. It can also help with tracking sales and profits from each marketplace separately.

Consider Your Resources

Thirdly, make sure you have the resources and capabilities to manage orders and fulfill them efficiently across all marketplaces. This includes listing products, managing inventory levels, fulfilling orders, providing customer service, and handling returns or disputes.

Selling on multiple marketplaces requires a lot of effort and time commitment, so it’s important to assess whether your team can handle the workload.

Consider the Fees

Another factor to consider is the fees associated with selling on different marketplaces. While some may have lower listing fees, they may charge higher commission rates per sale. It’s important to weigh these costs against potential sales volume to determine which marketplace is the most profitable for your business.

If you want to learn about multichannel selling, check out our podcast with an expert on the topic. We cover selling on big platforms like Amazon and branching out to smaller, niche marketplaces for a more focused strategy.

How to Streamline Selling on Marketplaces

No matter how many marketplaces you decide to sell on, keeping track of inventory, orders, and listings across multiple platforms can feel overwhelming. That’s where 51ÊÓÆµ by Lightspeed comes in.

With 51ÊÓÆµ, you can create a beautiful, professional online store and sell on marketplaces like Amazon, eBay, Etsy, and Walmart. You can also sell on various regional and niche marketplaces, like Miinto, Bol, Decathlon, and Leroy Merlin.

Here’s how 51ÊÓÆµ simplifies your operations:

  • Integrations with top platforms: 51ÊÓÆµ connects with major marketplaces like Amazon, eBay, Walmart, as well as a variety of regional and specialized platforms.
  • Centralized product and order management: Manage inventory, pricing, and orders for all your marketplaces from a single dashboard. No more switching between platforms!
  • Streamlined listings: List your products on multiple marketplaces with just a few clicks, saving you hours of manual work.

If managing your sales channels has been holding you back, 51ÊÓÆµ is the answer. It provides the tools you need to run a multi-marketplace business all in one place, leaving you free to focus on scaling your brand.

Check out this Help Center article to start .

Choose the Best Marketplace for Your Business

Choosing the right marketplace for your business is key to unlocking growth and connecting with the right customers. Weigh the pros and cons, understand the audiences of popular platforms, and use tools like 51ÊÓÆµ by Lightspeed to craft a winning strategy that sets your business up for success.

Curious how 51ÊÓÆµ can transform your ecommerce strategy? Sign up today and see how easy it is to manage your ecommerce and marketplace sales from a single platform.

Start selling smarter, not harder.

Do you want to learn more about selling on marketplaces?

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What Does Deadstock Mean? A Guide for Small Business Owners /blog/what-does-deadstock-mean.html /blog/what-does-deadstock-mean.html#respond Thu, 01 May 2025 10:23:12 +0000 /?p=89767 Learn the definition of deadstock, its causes, and strategies to avoid it. Boost profitability and reduce waste with these expert inventory tips.

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If you’re a small business owner, chances are you’ve come across the term "deadstock" before. But what does deadstock mean, and why is it important to understand it?

Deadstock refers to products in your inventory that have never been sold to a customer. These items may have been sitting on your shelves for weeks, months, or even years, collecting dust and tying up your hard-earned capital.

For small businesses, deadstock can become an unexpected financial burden, impacting profitability and operational efficiency.

The good news? Identifying deadstock and learning how to prevent it allows you to optimize inventory management and boost your bottom line.

This article breaks down the meaning of deadstock, why it happens, how it affects businesses, and what you can do to avoid it.

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What Is Deadstock?

Before we explore strategies to manage headstock, it’s important to understand what it really means.

Definition of Deadstock

Deadstock refers to unused inventory that hasn’t been sold or moved. The key distinction between deadstock and regular inventory is that deadstock doesn’t generate revenue—it simply sits there.

Some businesses also refer to deadstock as obsolete inventory, excess stock, or non-moving goods. If you come across some of them, you’ll know they have the same deadstock meaning.

Deadstock Examples

Now that you know the definition of deadstock, you might wonder about examples.

Examples of deadstock can be found across various industries:

  • Fashion retail: Clothing collections from last season that didn’t sell
  • Electronics: Outdated gadgets replaced by newer versions
  • Perishables: Expired food products in a grocery store.

Deadstock is not inherently flawed; the challenge lies in its failure to align with customer demand.

What Is a Deadstock Store?

You might’ve heard the term deadstock store meaning a retail location or online marketplace that specializes in selling deadstock items. These could be products that are no longer manufactured, limited-edition items, or simply old inventory that businesses want to get rid of.

Deadstock stores often offer discounted prices to entice customers to purchase these stagnant goods.

One way to clear out your obsolete inventory is by selling it to a deadstock store. However, that’s not your only option. There are better and more cost-effective ways to handle non-moving goods — keep reading to explore them.

Reasons for Deadstock

Now that we’ve covered the question, "What’s deadstock?", let’s explore the reasons behind why it occurs.

Deadstock doesn’t happen by accident. It’s often the result of several issues combined. Here are some of the most common reasons why deadstock arises:

Poor Demand Forecasting

Underestimating what your customers truly want can lead to overstocking items that don’t align with their preferences. For instance, ordering oversized winter coats in a region with mild winters may leave you with unsold inventory.

Over-Ordering

Bulk orders can be appealing due to volume discounts, but ordering too much can result in surplus inventory. If your sales projections were off, this surplus can quickly turn into deadstock.

Seasonal Products and Trends

Ever stocked up on seasonal items like Christmas decorations or summer sandals? These products are highly time-sensitive, and if too many are left over after the season ends, they become deadstock. Similarly, trend-driven items have a short lifespan.

Ineffective Marketing

Sometimes, even great products fail to sell due to poor promotion. If customers aren’t aware of your inventory or don’t see why they "need" it, those items might never leave your warehouse.

Quality Issues

If your goods come with defects or fail to meet customer quality expectations, they’re likely to be returned or never purchased, leaving you with unsellable inventory.

Negative Impacts of Deadstock on Businesses

Deadstock isn’t just an inconvenience; it can have serious consequences for your business. Here’s why it’s a problem you can’t afford to ignore.

Financial Losses

Unsold inventory represents a direct hit to revenue. Deadstock ties up money that could have been reinvested into marketing, product development, or better inventory.

Increased Storage Costs

Deadstock needs space, and storage isn’t free. Renting warehouse space or keeping excess inventory on your premises leads to additional expenses.

Tied-Up Capital

When funds are locked into products that aren’t selling, your cash flow takes a hit. This can limit your ability to restock fast-moving items, pay suppliers, or invest in growth opportunities.

Risk of Obsolescence

Certain items, especially technology and fashion, can become useless over time. The longer you hold onto these items, the more likely they are to lose all value.

Lower Inventory Turnover

Deadstock reduces your inventory turnover rate, a critical metric for operational efficiency.

A formula for calculating inventory turnover rate

Inventory turnover rate refers to the number of times a company sells and replaces its stock within a given period. A low turnover rate can indicate that your inventory is not selling quickly enough, tying up your cash in unsold products and hindering profitability.

Low turnover suggests poor sales performance and affects how investors, suppliers, or lenders view your business.

Strategies to Avoid Deadstock

Now that we’ve covered what deadstock is and why it’s an issue, how can you prevent it? These actionable strategies can help you minimize deadstock and maximize profit.

Accurate Demand Forecasting and Inventory Planning

Invest in forecasting tools to predict sales trends using historical data and market insights. Better understanding what your customers are likely to buy means you can avoid stocking items that won’t sell.

Your online store software probably comes with tools to help you plan your inventory. For instance, 51ÊÓÆµ by Lightspeed offers handy features for real-time inventory tracking:

  • Set your , and our system will automatically update them as customers make purchases.
  • Set up  to get notified when your inventory is running low. This way, you’ll have enough time to restock and avoid running out.

51ÊÓÆµ stores also make demand forecasting easier with advanced sales reports:

  • The Orders report: It shows how many items customers typically buy, how many you’ve sold in a specific period, and more.
  • The Product Sales and Stock Overview report: It’s a summary of your sales over a specific period and your current stock levels. You can also compare these numbers to the previous period to see if sales for certain items have increased or decreased.

A Product Sales and Stock Overview report in the 51ÊÓÆµ admin

These tools help you effectively plan your inventory, aligning it with real customer demand and minimizing the risk of deadstock.

Effective Marketing and Sales Promotions

Actively promote slow-moving products through social media, email campaigns, or in-store promotions.

Here are some ideas that work best for slow-moving items:

  • Running limited-time offers — use phrases like "limited time offer", "while supplies last", or "final markdowns" to create a sense of urgency
  • Pairing slower-moving products with popular items in "bundle deals"
  • Providing free shipping on orders that meet a minimum threshold for products within a specific category.

If you have an 51ÊÓÆµ store, it’s easy to implement any of these ideas.

For example, use bright product labels to highlight limited-time offers, run bundle deals through the Upsell & Cross-Sell Product Bundles app, or offer with a minimum purchase (or try other free shipping options, such as on a per-product basis).

an image with product options in the online store

Pairing complementary products enhances the appeal of discounted product bundles

Clearance Sales and Discounts

When all else fails, consider running clearance sales to swiftly move deadstock. These deals are a great way to attract bargain hunters while clearing out older stock and making room for fresh inventory.

Here are two effective strategies to consider:

  • Offering deep discounts: Reduce prices significantly on select items to encourage quick sales and draw in cost-conscious shoppers.
  • Offering "buy one, get one free": Entice customers by providing a free or discounted second item with a purchase, making the deal feel even more rewarding.

You can get creative with "buy one, get one" deals. For instance, try offers like "three items for the price of two" or "buy two from a specific category, get one free." These promotions can boost the perceived value and encourage customers to take advantage of the offer right away.

51ÊÓÆµ store owners can use different types of  and various "buy one, get one" promotions to increase sales. If you’d like to explore these options, be sure to check out the provided links for step-by-step instructions.

Cult Beauty runs the "3 for 2" deal on products from a certain category

Donation or Liquidation Options

For items you simply can’t sell, donating them to charity or selling them to liquidation companies is a great way to recover space while making a difference. And in some cases, donations may provide tax benefits.

Plus, supporting charitable causes is a great way to enhance your brand image—make sure to share your efforts with your customers.

Just-in-Time Inventory Management

A just-in-time inventory system means that inventory storage is kept to a minimum, and supplier orders are only made once a customer makes a purchase in your store. This can reduce costs related to warehousing and minimize risks associated with excess inventory.

Switching to a just-in-time inventory system allows you to order goods in response to actual demand rather than forecasting alone. However, it’s important to have efficient supply chain management in place to ensure the timely delivery of goods to customers.

Keep Your Inventory Moving

Deadstock can feel like a thorn in the side of small business owners, but you don’t have to resign yourself to the risks it brings. You can stay ahead of the issue by understanding the definition of deadstock and implementing smart inventory management strategies.

Proactive planning, accurate forecasting, and creative marketing will all help keep your shelves filled with the right products at the right time. These efforts will reduce inefficiency and free up resources for business growth.

All of this is possible with the right ecommerce platform. 51ÊÓÆµ by Lightspeed gives you more than just an online store—it offers tools to manage inventory, forecast demand, and promote your products. These features are essential for avoiding deadstock.

Remember, every product you sell adds value to your business. Don’t let deadstock hold you back.

Ìý

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How Glamour 4 Eyes Inspires Confidence with Personalized Eyewear /blog/glamour-4-eyes-success-story.html /blog/glamour-4-eyes-success-story.html#respond Thu, 24 Apr 2025 12:14:17 +0000 /?p=89757 Discover how Glamour 4 Eyes used 51ÊÓÆµâ€™s tools to overcome challenges, streamline operations, and inspire confidence through personalized eyewear.

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Eyeglasses are more than a necessity; they’re an expression of style, confidence, and personality.

Marquita Lawrence, founder and CEO of , recognized this and turned her love for stylish eyewear into an inspiring business story. Today, her brand not only helps customers see better but also feel better.

Let’s take a closer look at her entrepreneurial journey and how the 51ÊÓÆµ ecommerce platform played a role in her success.

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The Vision Behind Glamour 4 Eyes

For Marquita, glasses were not just functional but an extension of identity. As someone who has worn glasses all her life, she noticed a gap in the market for stylish yet affordable frames. Couple that insight with her role as a single mother to two inspiring daughters, Arielle and Zuri, and Glamour 4 Eyes was born.

ÌýI wanted to create eyewear that merged fashion, function, and confidence. Glasses should be a way of celebrating who you are, not just something you settle for.ÌýMarquita Lawrence, founder and CEO of Glamour 4 Eyes

Marquita’s daughters served as her inspiration, pushing her to develop something meaningful that could empower both children and adults to own their unique style.

Marquita Lawrence, founder and CEO of Glamour 4 Eyes

Overcoming Challenges While Building the Dream

Building Glamour 4 Eyes was no small feat. Like many entrepreneurs, Marquita faced her fair share of hurdles.

Learning the Ropes of Entrepreneurship

Balancing motherhood, entrepreneurship, and a Christian ministry, Marquita had to learn everything from branding to inventory management from scratch. Tight funding only added to the pressure.

Facing Tech Hiccups and Tight Deadlines

"Whew," Marquita recalls with a laugh, "launching a store isn’t as easy as it sounds!" Delays, technical challenges, and the weight of wearing multiple hats tested her perseverance.

But what got her through? Faith, community support, and determination.

ÌýWhenever I thought about giving up, a customer message or review would remind me why I started this business. The joy on people’s faces when they found glasses they loved was worth every challenge.ÌýMarquita Lawrence

Taking the Leap with 51ÊÓÆµ

When it came to selecting an ecommerce platform, 51ÊÓÆµ stood out for its customization and ease of use.

"I checked out 51ÊÓÆµ without even testing Shopify or other platforms because 51ÊÓÆµ felt intuitive and flexible for my needs. Since using 51ÊÓÆµ, I’ve streamlined the entire order process, increased conversions, and can focus more on connecting with customers rather than wrestling with backend tech."

The Glamour 4 Eyes online store was built using 51ÊÓÆµ by Lightspeed

Marquita has made full use of 51ÊÓÆµâ€™s features to drive efficiency and growth across her business, including tools like:

Abandoned Cart Recovery

"I love the  tool!" Marquita says. This feature has helped recover potential lost sales and increased overall revenue.

Social Media Integrations

"I use 51ÊÓÆµâ€™s social media integrations to easily post new arrivals and updates directly to Instagram and ." A shortcut that saves time and keeps her connected to her audience.

51ÊÓÆµ Mobile App

"The mobile app has been a lifesaver, especially when I’m on the go and still need to manage orders or inventory."

For small business owners, Marquita highly recommends 51ÊÓÆµ and encourages starting with its marketing automation and analytics features.

Personalizing Eyewear through Customization

Among Glamour 4 Eyes’ most unique offerings is its glasses customization feature. Customers can choose frames that match their face shape, style, and personality, creating a tailored shopping experience like no other.

ÌýThe goal was simple: make glasses personal. I wanted people to feel like they had an eyewear stylist in their pocket.ÌýMarquita Lawrence

The results have been phenomenal. Customers love the personalized approach, leading to:

  • Increased repeat purchases
  • More referrals from happy buyers
  • Fewer returns, as customers get exactly what they want upfront.

Customers can easily personalize their glasses by selecting their preferred frame style and specifying their prescription requirements, all conveniently done through the website

The glasses customization feature lets customers choose their favorite frame style and enter their prescription details with ease. Designed specifically for Glamour 4 Days, this solution was created by the 51ÊÓÆµ Customization team.

If you’re interested in adding a tailored feature to your 51ÊÓÆµ store, don’t hesitate to contact the Customization team for assistance.

Marquita also introduced the "Frames for Days" consultation service, offering one-on-one style guidance. Customers rave about how this service helps them find frames that truly showcase their individuality.

Milestones Worth Celebrating

Every entrepreneur has milestones that make the hard work worthwhile, and Marquita’s are nothing short of inspiring.

Launching a Showroom

Glamour 4 Eyes opened its first office and showroom, creating a physical space for customers to try frames, feel a sense of community, and strengthen the connection with the brand.

Launching the first Glamour 4 Eyes office and showroom marks an incredible milestone

Expanding the Brand’s Impact through a Children’s Book

Marquita also became a published author with her children’s book, Through My Glasses: A Journey of Self-Love, which encourages kids to wear glasses with pride.

Building a Close-Knit Team

Though her team is small, it’s mighty. From her executive assistant and inventory manager to her two teenage daughters who help with content creation, Marquita has built a strong and supportive team.

A Message to Aspiring Entrepreneurs

Marquita’s story is a testament to the power of perseverance, community, and innovation. Her advice for entrepreneurs?

ÌýNever see setbacks as failures. They’re setups for the next breakthrough!ÌýMarquita Lawrence

With tools like 51ÊÓÆµ, her vision transformed into a thriving enterprise. Whether it’s simplifying technical hurdles, scaling operations, or connecting with customers worldwide, 51ÊÓÆµ became an indispensable partner in her business success.

Turning Challenges into Triumphs

Marquita Lawrence’s story is a reminder that every great business starts with a dream but thrives on commitment. From her customization features to her curated eyewear collections, Glamour 4 Eyes has become much more than just a store. It’s now a place where people find not just glasses, but confidence, style, and self-expression.

Are you ready to start your entrepreneurial story and see success like Marquita? and discover how you can turn your dreams into reality, one step at a time.

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45 Best Things to Bulk Buy and Sell /blog/best-things-to-bulk-buy-and-sell.html /blog/best-things-to-bulk-buy-and-sell.html#respond Thu, 17 Apr 2025 13:00:49 +0000 /?p=89657 Discover the best bulk items to resell. From home essentials to pet supplies, learn how to start your resale business and maximize profits.

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Are you looking to start a business or expand your income stream? Buying items in bulk and reselling them is a popular strategy among small business owners and entrepreneurs. Not only can this approach save money through wholesale pricing, but it also offers impressive profit margins if done right.

Curious about the best things to buy in bulk and sell? This guide will walk you through everything you need to know, from market insights and product ideas to sourcing suppliers and how to sell. Whether you’re just starting out or looking to refine your reselling strategy, you’re in the right place.

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Understanding the Bulk Resale Market

Buying bulk items to resell usually means purchasing large quantities of a product at once, usually at a discounted price. This can be done through wholesale suppliers or by buying excess inventory from retailers or manufacturers. The goal is to then resell these items individually or in smaller bundles for a profit.

Reselling bulk items has plenty of benefits, but it requires careful planning. First, let’s look at why this approach works and the challenges you might face.

Why Buy Bulk Items to Resell?

Bulk items resale can be beneficial for several reasons:

  • Cost savings: Wholesale rates significantly reduce the price per unit, allowing for wider profit margins.
  • Higher profits: Bulk purchasing reduces overhead, leaving more room to profit after resale.
  • Consistent inventory: Having stock readily available prevents "out of stock" situations, keeping your customers happy.

Challenges of Buying Bulk Items to Resell

Reselling in bulk requires strategies to overcome these key challenges:

  • Storage: Do you have space to store hundreds of items at a time? Think about proper storage for product safety and organization.
  • Upfront investment: Buying in bulk means investing heavily upfront. Ensure you’ve done your homework on potential demand before committing.
  • Market demand: Will customers consistently buy the product? Research trends to avoid holding onto inventory that won’t sell.

Factors to Consider Before Buying Bulk Items to Resell

Before purchasing hundreds of units, ask yourself these questions to set your business up for success:

Assess Market Demand

Are people actively searching for or needing this product? Use tools like or Amazon Best Sellers to determine if your product is trending.

There are also product trend research tools that can help you identify the popularity and demand for your product. For example, Niche Scraper, Jungle Scout, Helium 10, Radarly, AliShark, and Exploding Topics.

If you’re thinking about using product research tools, keep in mind that they can vary in pricing and features. For example, some offer trial periods while others don’t. And some tools, like Jungle Scout or Helium 10, are better suited if you’re planning to sell on marketplaces.

Not ready to invest in product research tools? No problem! There are plenty of free ways to do your research — it might take a little more time, but it’s totally doable. To make it easier for you, we’ve put together a blog post on how to find trending products to sell online.

How to Find In-Demand Products to Sell Online

Learn how to identify customer preferences and find trending products you can sell online or at a brick-and-mortar store.

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Evaluate Storage Space

When buying bulk items to resell, you’ll often be purchasing hundreds or even thousands of units at a time. You need to make sure you have enough space to store everything. This could mean renting a storage unit, using your garage or basement, or even storing items in your spare room.

Some online marketplaces also offer fulfillment services, where they will store and ship your products for you for a fee. This can be a convenient option if you don’t have the space for storage, but it’s important to factor in these costs when determining if buying bulk is the right choice for your business.

If you decide to use or rent your own storage space, make sure it’s organized, secure, and well-maintained. For perishable or fragile items, think about climate-controlled storage. Just be sure to factor that cost into your pricing so it doesn’t eat into your margins.

Calculate Your Profit Margins

Storage costs are not the only expenses you need to consider when calculating profitability. You’ll also need to factor in wholesale costs, shipping fees, marketing expenses, and any other operational costs.

It’s important to ensure that the resale price of your product not only covers these expenses but also leaves enough room for a healthy profit.

Aiming for a minimum margin of 30-50% is a good rule of thumb, as this ensures you have a buffer for unexpected costs and still achieve a sustainable bottom line.

Research Reliable Suppliers

The success of your bulk items resale strategy hinges largely on your choice of supplier. Look for suppliers who strike a balance between offering high-quality products and maintaining competitive pricing.

Take the time to research their reputation by reading reviews and testimonials from other buyers, and don’t forget to ensure they have a reliable shipping and delivery process to avoid delays.

Popular platforms to source bulk items include well-known B2B marketplaces like Alibaba, Global Source, TopTenWholesale, TradeKey, Made-in-China, and IndiaMART.

These platforms offer a wide range of products to choose from, allowing you to find the right items that align with your target market. Additionally, many of these marketplaces provide tools to vet suppliers, ensuring you partner with trustworthy and experienced vendors.

Alternatively, consider sourcing from local manufacturers for a unique selling point and to support your community.

Top Items to Buy in Bulk and Resell

Some general guidelines when choosing what items to buy in bulk to resell are to select products that have consistent demand, are easy to ship and store, and have a good profit margin.

With that in mind, here are the top items that are ideal for bulk buying and reselling. We’ve organized these products by niche to make it more convenient for you.

This list isn’t exhaustive, but it’s here to spark ideas and inspire your next product, rather than serve as strict business advice.

Household Essentials

Cleaning supplies, toiletries, and paper goods are always in demand. Bulk-buying these products creates a reliable source of daily staples for your customers. Plus, these are cheap products to resell, offering a great opportunity to boost your profit margins.

Glass straws are a great example of a popular product in this niche, but their fragile nature demands careful packaging to ensure safe delivery.

Glass straws aren’t new, but their popularity is growing, as shown by the trend research platform, Exploding Topics

Pet Supplies

Pet owners are always shopping for toys, treats, leashes, and other necessities. Some pet products are especially great for buying in bulk, for example, biodegradable poop bags or organic pet treats (just go for non-perishable options). These products not only cater to the current trend towards eco-friendly and sustainable living but also meet a constant demand from loyal pet owners.

Slow-feeder dog bowls are one of the latest trends in pet supplies, as highlighted by Google Trends

Health & Beauty Products

Skincare, cosmetics, hair care, and wellness items sell quickly, thanks to their popularity online. Beauty enthusiasts are often avid buyers of trendy or repeat-use products.

If we’re getting specific, lash clusters are good things to buy in bulk and sell. Their lightweight and compact size makes shipping more affordable. Since customers need to replenish them often, this product naturally encourages repeat business, making it a smart choice for resellers.

Lush clusters captured significant interest, as highlighted by Exploding Topics

Comparable products include disposable cosmetic tools, such as sponges, cotton swabs, and makeup wipes. These items can also be sold in bulk to beauty professionals or individual customers.

Beauty tools like eyebrow shapers, tweezers, and makeup brushes are also hot-selling items that you can add to your inventory. They have a high perceived value and can be easily shipped worldwide.

Food & Beverage Items

Food and beverages are always in demand, making this niche a smart choice to explore. But when it comes to perishable goods or items needing special storage, buying in bulk can get tricky.

Overstocking means there’s a higher chance of products expiring before they’re sold, which could lead to losses—something no one wants!

Instead, go for beverage essentials, like coffee pods or matcha powder, or non-perishable snacks, like protein bars. These are inexpensive and consistent sellers, especially when marketed for convenience.

Matcha is trending on TikTok, according to insights from the TikTok Creative Center

Electronic Accessories

Phone cases, chargers, laptop sleeves, and earbud cases never go out of style.These products have widespread appeal and, being typically affordable, are an great choice for bulk purchasing and resale.

A popular product in this niche is the magnetic selfie stick, a photography accessory that holds a smartphone magnetically for hands-free photos.

Magnetic selfie sticks aren’t for every store, but they’re a good addition if you sell smartphone accessories

Office Supplies

Home offices need pens, paper, printer ink, and other basic supplies on a regular basis to keep things running smoothly. Notebooks, sticky notes, and file organizers are also supplies that can be bought in bulk for resale.

You can also consider stocking up on fun stationery items such as stickers, washi tapes, colorful markers, and a variety of products for creative journaling, like fountain pens or decorative stamps. These items cater to a growing demand from the creative community.

Explore top-rated products across popular marketplaces to discover which items customers consistently repurchase

Home Decor Items

Picture frames, wall hangings, and small decor accents attract customers looking to spruce up their living spaces affordably.
Of course, not all home decor items are great for buying in bulk to resell. Some items may be too large or fragile for easy storage and transport.

However, smaller items like scented candles or cases for decorative pillows are perfect for buying in bulk and reselling. These items are relatively small and lightweight.

Additionally, many home decor products have a high perceived value and can be marked up significantly when resold. This allows for a higher profit margin compared to other wholesale products.

If you’re looking for something trendy, solar garden lights are getting popular lately. However, their demand tends to be seasonal, as shown in the graph below.

Demand for solar garden lights appears to be seasonal, so keep that in mind when deciding to add this product to your store

Fitness Gear

With the growing popularity of fitness culture, there’s a high demand for affordable workout gear. From resistance bands to yoga mats, there is a wide variety of fitness equipment that can be purchased in bulk.

As with any niche on this list, don’t go for the most obvious option but rather the one that can get you more margin after reselling. For example, equipment like a walking pad is not the best choice to buy in bulk. Instead, go for accessories such as water bottles, towels, and gym bags.

Explore Amazon’s popular section to discover what products are attracting consumers right now

Clothing & Accessories

Like any niche on this list, not every clothing or accessory item is ideal for bulk purchases and resale. For example, seasonal items like winter jackets or summer swimsuits may not be the best choice, as they may become outdated before you can sell them all.

However, if you focus on classic and versatile pieces that have a timeless appeal, bulk buying can definitely be worth it.

Consider investing in basic essentials such as plain t-shirts, socks, and jeans in various sizes. These are everyday items that are always in demand and will never go out of style.

Trendy accessories like hats, scarves, and sunglasses are other things to buy in bulk and resell in this niche. They usually have a lower cost but high profit potential.

Explore TikTok and Pinterest for the latest trendy accessories. These platforms are helpful for identifying micro trends that often experience skyrocketing demand.

Pinterest Trends reveals a growing surge in popularity for platform flip-flops

Party Supplies & Seasonal Items

Streamers, balloons, and themed decorations are fantastic, cheap items to resell, especially for those looking to capitalize on seasonal demand. These products are easy to source, highly affordable, and appeal to a wide range of customers planning parties or events.

Sales tend to peak during holidays or seasonal celebrations when demand for decorations skyrockets. For example, holiday ornaments and festive lights fly off the shelves as December approaches, while summer gear like pool toys, banners, and themed party supplies are a big hit during the warmer months.

Use the Pinterest Trends tool to explore seasonal event planning trends and identify which items are currently in demand

Where to Find Bulk Items to Resell

Now that you’ve identified products to sell, where do you source them? Here are the best places to find items to buy in bulk and sell, and kickstart your reselling venture.

  • Online B2B marketplaces: Platforms like Alibaba and Global Source offer a wide range of goods at wholesale prices.
  • Wholesale suppliers: WholesaleCentral, Faire, and OrangeShine provide consistent supplies for popular goods.
  • Trade shows and expos: Attend industry events to discover hot trends and negotiate directly with manufacturers.
  • Direct from manufacturers: This is a viable option for unique or exclusive products.

Where to Sell Your Bulk Items

Once you’ve found stuff to buy in bulk and resell, it’s time to find customers! Here are the top options for selling your products online.

Create Your Own Online Store for Bulk Items Resale

Having your own ecommerce site gives your business identity and control.

Platforms like 51ÊÓÆµ by Lightspeed make it easy to set up an online store, manage inventory, and process payments seamlessly. With a variety of professionally designed templates tailored to different niches, you can create a stunning online store in no time.

an image of a website page with multiple website templates

No matter your niche, 51ÊÓÆµ offers a variety of customizable templates to help you quickly create a professional business website

With 51ÊÓÆµ, you can also take advantage of various marketing tools like email campaigns, social media integrations, and SEO optimization to reach potential customers and drive traffic to your site.

Another advantage of having your own online store is that you have complete control over the customer experience, from product presentation to the checkout process. This allows you to provide a seamless and personalized shopping experience for your customers, which can help build brand loyalty and increase sales.

List Bulk Items to Resell on Popular Marketplaces

Expand your reach by selling on platforms like Amazon, eBay, or Walmart. These marketplaces come with massive, pre-existing audiences looking for new products, which makes it easier for you to attract potential customers.

Plus, marketplaces typically have built-in marketing and advertising tools, which can help boost your sales and reach even more customers.

If you set up your online store with 51ÊÓÆµ, you can seamlessly sync it with leading marketplaces. This allows you to sell on both your website and popular platforms, giving you the best of both worlds.

Plus, you’ll streamline your workflow by managing all your products and orders from a single dashboard, saving you valuable time.

Turn Bulk Items Resale Into a Thriving Business

Buying in bulk and reselling isn’t just about profit margins and market trends. With the right strategies in place, you can build a successful and scalable business. Take the time to pick the right products, find a reliable supplier, and identify your unique niche.

Remember, the business world rewards the bold. If you’ve been contemplating this exciting resale opportunity, now is the perfect time to leap in. Start by stocking up on the best wholesale items to sell, and set up your online store with 51ÊÓÆµ by Lightspeed today.

Ìý

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Google Core Update 2025: What It Means for Your Business /blog/google-core-update-for-business.html /blog/google-core-update-for-business.html#respond Thu, 10 Apr 2025 11:06:53 +0000 /?p=89508 This blog post explains how Google’s core updates work and how you can use this knowledge to improve your online store's visibility.

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Google’s March 2025 core update is officially complete. Rolling out between March 13 and March 27, this update left an imprint on the digital landscape — but what exactly does it mean for small business owners like you?

If you’ve seen fluctuations in your website’s Google ranking, this post will break down what happened, how Google’s core updates work, and how you can leverage this knowledge to boost your online visibility moving forward.

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What Happened in the March 2025 Core Update?

The March 2025 core update was a typical refresh of Google’s core algorithms. These updates occur several times a year, with the aim of improving search results for users.

Here’s what you need to know at a glance:

  • Timeline: Announced March 13 and .
  • Impact: Some sites experienced major ranking shifts, while others saw little to no change. However, the overall effect appears smaller compared to previous core updates.
  • Key industries affected: Key players in retail, forum content, and "programmatic" (automatically generated) pages witnessed highs and lows in visibility.

As a business owner, you may be particularly interested in understanding how this update has impacted the retail industry.

Data insights in platforms such as notonthehighstreet.com (+56%) and uniqlo.com (+76%), while losses affected names like zara.com (-24%) and amazon.com (-13%).

Meanwhile, forum sites like Reddit, Yelp, and Quora are some of the ones getting the most visibility.

Tracking tools like Google Search Console showed increased volatility during the rollout, especially between March 13–15, with additional minor fluctuations toward the end of the update. However, compared to earlier updates, this one .

What If Your Rankings Dropped?

Google has stated that a decrease in rankings isn’t necessarily a penalty or a reflection of poor content. Instead, it could be that your pages are being outperformed by others better aligned with user intent.

The number one recommendation is to focus on creating helpful, people-first content—but we’ll discuss more about that later.

How Do Google Core Updates Work?

Imagine you have a list of your 20 favorite restaurants from 2019. Over time, new restaurants open, your preferences change, and other factors come into play. You’d revisit the list to reflect the new landscape, and that’s essentially how a core update works.

Google’s updates assess:

  • Content quality — Is this helpful, accurate, and reliable?
  • Relevance — Does this match what searchers are looking for?
  • User experience — Is the content easy to find, read, and interact with on different devices?

Unlike other algorithm tweaks, these updates do not target specific websites or niches but attempt to elevate great content across all industries.

Crafting Content That Ranks Well

If you run a small business, your website’s performance may hinge on whether your content aligns with the people-first approach. Here’s how you can fine-tune your content to align with Google’s expectations:

Step 1: Focus on "Helpful, Reliable, People-First" Content

Google puts users front and center, valuing content that serves genuine needs over those designed purely to rank. Ask yourself:

  • Does your content answer real questions your target audience is searching for?
  • Is it skimmable, engaging, and easy to read with clear headings and bullet points?
  • Are your claims backed by credible sources or experience?

Always prioritize solving your audience’s pain points rather than targeting short-term search trickery.

Google’s ranking systems aim to prioritize helpful, reliable content created for people, not just to boost search engine rankings.

To check if your content meets these standards, use . It highlights the importance of quality content, proof of expertise, a great page experience, and avoiding content made solely for search engines.

Explore additional tips for creating valuable content and following Google’s recommendations for better rankings in this blog post:

Step 2: Understand Your Audience’s Needs

For small businesses, your customers are your best insight. Use tools like:

  • Search Console to analyze what queries bring traffic to your site
  • Social media polls to ask questions directly
  • Testimonials and reviews as a reference for understanding common customer concerns
  • SEO research tools like Semrush, Moz, or Answer the Public to understand keywords and topics your audience is interested in.

By the way, if you’re unsure which SEO tool is right for you, we’ve put together a comprehensive guide exploring the most popular options in this blog post:

Knowing what your customers are looking for is your first step to tailoring your content to address their concerns and interests. This not only helps improve the overall user experience but also increases the chances of converting website visitors into paying customers.

Step 3: Enhance User Experience

Core updates reward websites that offer seamless browsing. This means:

  • Optimize for mobile (since )
  • Improve page speed and reduce unnecessary elements that slow load times
  • Create navigation that’s intuitive and user-friendly.

Platforms like Google Pagespeed Insights can help pinpoint where your website experience needs improvement.

Check out this blog post for a detailed, step-by-step guide on improving your website’s loading speed:

What About AI-Generated Content?

Artificial Intelligence (AI) has transformed content creation, sparking both debate and speculation about potential penalties from search engines. So where does Google stand on it?

Google as long as it’s genuinely helpful and not designed to manipulate rankings unfairly. For instance:

  • AI content is fine if used to improve user experience or tackle labor-intensive areas
  • Avoid using AI tools to churn out manipulated, redundant, or low-quality pages.

If you employ AI tools to assist your writing, pair it with human editing to ensure the content maintains factual accuracy, creativity, and relevance.

Stay Ahead of Google’s Algorithm Changes

Google’s core updates may cause temporary turbulence but also provide opportunities to reassess, improve, and thrive.

Small businesses can maintain agility and grow their presence by focusing on adaptable strategies:

  • Continuously refine your content based on audience insights
  • Regularly assess your ranking performance on top queries using SEO tools.
  • Ensure your online store is equipped with the right tools to improve SEO. For example, 51ÊÓÆµ stores offer various to help optimize your site for both search engines and visitors.

If your rankings took a hit, don’t panic. A drop in rankings doesn’t necessarily indicate an issue with your web pages.

Use this as a chance to evaluate your web presence, upgrade user experience, and produce helpful content built to serve people first.

Ultimately, prioritize long-term perspective. Don’t make reactive changes just to get back in Google’s good graces; instead, focus on creating quality content that aligns with your audience and their needs.

The post Google Core Update 2025: What It Means for Your Business first appeared on 51ÊÓÆµ | E-Commerce Shopping Cart.

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30 Ways to Drive Your Online Store Sales /blog/ways-to-make-first-sale.html /blog/ways-to-make-first-sale.html#respond Tue, 01 Apr 2025 05:00:00 +0000 /?p=8512 Looking to boost sales in your online store but unsure where to begin? We’ve got 30 actionable ideas you can try right now.

The post 30 Ways to Drive Your Online Store Sales first appeared on 51ÊÓÆµ | E-Commerce Shopping Cart.

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Successful ecommerce retailers don’t just sit back and hope for the best. They’re constantly running creative marketing strategies to get their store in front of new audiences and keep sales rolling in.

Looking to boost sales in your online store but unsure where to begin? We’ve got 30 actionable ideas you can try right now. Let’s dive in and get those sales flowing!

How to sell online
Tips from e-commerce experts for small business owners and aspiring entrepreneurs.
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First, Check If Your Store Is Sales-Ready

Before you launch your marketing campaigns, check to see if your online store is fully set up for success. An unoptimized store can make it harder to convert visitors into customers, wasting your hard-earned ad budget.

Take a look at your online store and ask yourself:

  • Does your online store look trustworthy? It should have clear business and contact information, a professional design, and customer reviews.
  • Is your store easy to navigate? Customers should quickly find what they need without feeling lost or frustrated. Clear categories, filters, and a search bar make all the difference.
  • Are your product descriptions informative and compelling? Highlight the benefits of your products and provide all the necessary information for potential customers.
  • Do your products have clear and beautiful pictures and videos? Visuals are a must for online shopping, so ensure your products are showcased in the best possible light.
  • Is your checkout process simple and secure? Long and complicated checkouts can lead to cart abandonment. Make it easy for customers to complete their purchases with a secure payment system and various fast shipping options.

Above all, ensure everything is functioning correctly by placing a test order.

51ÊÓÆµ by Lightspeed is a powerful ecommerce platform designed to help you build an online store that drives sales. It offers a sleek, user-friendly design, a seamless checkout process, and a variety of flexible payment and shipping options to meet your needs.

or seamlessly to this platform.

an image of a website page with multiple website templates

No matter your niche, 51ÊÓÆµ offers a variety of customizable templates to help you quickly create a professional business website

Free Ways to Drive Sales

Let’s talk about how to drive sales without paid promotion. These ideas are great if you’re working with a very tight budget. The only catch is that free strategies usually take more time to show results, especially when it comes to long-term approaches like SEO.

Sell on Instagram

With , Instagram isn’t a bad place to start when you’re looking to secure some first sales.

Instagram is a prime channel for building an audience, getting early attention for your products, and leveraging influencers to build buzz around your brand.

There are a few things you’ll need to do to make Instagram work for your store:

  • First, complete your profile; use that bio space to build your brand and drive users to your site.
  • Second, identify the topics that resonate with your audience. What trends or interests are they engaging with? Use this insight to create content that reaches the right people.
  • Finally, post regularly with attractive images and videos that feature your products. Instagram is a visual platform, after all.

To streamline your sales, you can also connect Instagram shoppable posts. Shoppable posts allow you to tag products in your images with specialized links to purchase right from Instagram.

Running an online store with 51ÊÓÆµ? Here are instructions to help you set up .

Shoppable posts make it easy for customers to buy your products on Instagram

Considering Instagram? It’s best to create your Instagram profile early — even before you launch your store. The earlier you can get your Instagram rolling with attractive content, the faster your first sales will be. That being said, it’s never too late to start!

Learn more about selling on Instagram:

Create a Facebook Shop

To increase visibility for your store, add your products to your Facebook business page. With 51ÊÓÆµ, it only takes a couple of clicks.

Once you’ve connected your 51ÊÓÆµ store with your Facebook business page, a "Shop" tab will allow Facebook users to buy your products.

This will also allow you to advertise your products quickly on Facebook using Facebook’s powerful audience targeting tools. Learn more about Facebook tools available with 51ÊÓÆµ.

You can set up a shop on Facebook by connecting your online product catalog to it

Pin Your Products on Pinterest

have made a purchase based on content they have seen from brands on the platform. This proves Pinterest is an excellent tool for product discovery, particularly in niches like home decor, fashion, beauty, and food. If your business operates in any of these areas, Pinterest is definitely worth considering.

First, set up a free business account and personalize your profile with eye-catching board covers and titles. Next, start pinning photos and videos with your products. Be sure to make your bio and pin descriptions SEO-friendly by adding keywords that match your products.

With most Pin formats, you can link directly to your website to speed up the buying process. Product pins are especially useful — they show the price and where to buy your product. Here’s .

Pins can link directly to your website to speed up the buying process

Learn more: How to Advertise on Pinterest: Make the Most of the Product Inspiration App

Promote Your Products at a Local Market

Crafty, handmade, local, organic — if any of those words describe your business, you might want to consider trying your hand at a local market. Farmers’ markets and artisan fairs are a perfect opportunity to get your products in front of potential customers and secure a few sales.

To bring your market customers online, print flyers with discounts and your site address, keep business cards or QR codes on hand, and remember to create an experience your customers will want to share.

Ask Friends to Write a Review

If you just launched your online store, this one is for you.

Your family and friends are often your first and most supportive customers. Encourage your personal network to share your products on social media, through word-of-mouth, and on popular review platforms.

Sometimes, just a handful of friends promoting your products online can make all the difference in securing those crucial first sales. Consider offering them free products in exchange for honest, detailed reviews. You might be surprised at how eager they are to help, especially when a little generosity is involved.

Remember to add those first reviews to your website—it’ll make your store look more trustworthy to visitors.

If you’re using 51ÊÓÆµ Instant Site for your online store, you can enhance your site by  to your homepage or other pages. Additionally, you can showcase ratings and reviews directly on your product pages.

Displaying ratings and rewiews in your online store makes it look more trustworthy

Run a Contest

Contests are an awesome way to promote your business and grab the attention of potential customers while growing your subscribers.

Pick a prize that people will actually want—like a gift card or a bundle of your best products. Keep the rules clear and easy to follow so everyone can join in. And don’t forget to spread the word! Even if your contest is just on Instagram, share it across all your social platforms to get the most eyes on it.

Let your subscribers know how you picked the winner! If it’s a contest, share the criteria you used. If you used a randomizer app, why not record a quick video of the process? It’s a great way to keep things transparent and build trust with your followers.

Add a Live Chat to Your Site

Once shoppers start discovering your store, they’ll probably have a few questions before they’re ready to purchase. And if you want to get those sales over the line, you’ll need to be able to answer those questions quickly.

Email is reliable, but response times are often delayed, and too many phone calls are likely to frustrate both you and your millennial customers. This is why live chat, such as Facebook Messenger, is an excellent choice. It allows for real-time communication and offers a more convenient experience for customers.

With a live chat, customers can easily contact the business while browsing products

If you’re using 51ÊÓÆµ, you can easily add a live chat to your store with various apps from the 51ÊÓÆµ App Market, such as Chaty, Chatway, or WhatsApp Chat.

Participate in a Group Giveaway

Brands love teaming up with bloggers and influencers to create buzz with prizes and giveaways. Usually, all the audience has to do is engage with them on social media in a specific way to enter. It’s a great way for new stores to gain followers, get likes, and even make sales as part of the entry process.

Plus, if your profile has valuable content, there’s a good chance people will stay and interact with your brand long after the giveaway ends.

Brainstorm your own group giveaway or partner with brands that are already gaining traction. If you decide to join an existing giveaway, look for one centered around a specific theme relevant to your target audience, like an "eco giveaway," so the prize feels exciting for the audience.

You can also partner with an influencer to run a giveaway

Start a YouTube Channel

Achieving YouTube fame is no easy feat, but by staying on top of trends and putting in the effort, you can leverage its reach to secure your first sale.

Unboxing videos are one of the most popular trends on YouTube, making them an ideal strategy for ecommerce businesses. If you know someone with an established YouTube channel, consider asking them to create an unboxing video featuring your product.

Alternatively, if your budget allows, you can collaborate with an influencer to produce a sponsored video showcasing your product.

Don’t just stick to unboxing videos—there are so many YouTube trends you can tap into depending on the products you sell. Think makeup tutorials, recipes, or how-to guides. Check out Think with Google, Google Trends, and your competition to see what’s working for similar brands on YouTube.

If you’re fairly new to YouTube, you’ll want to do some research before you jump in. Get started with resources like this: YouTube for Ecommerce: How to Sell Without Selling.

Support a Charity Organization

Charitable giving is not just a great way to give back—it’s also a PR opportunity and a chance to make your first sale, especially if you’re a small business supporting your local community.

To make your donations really count, take some time to pick the right organization. Whether it’s a local cause or a bigger one, make sure their values align with your brand.

Supporting a charity organisation as a businesscan help to get noticed and make first sales

La Mer donates to the Breast Cancer Research Foundation

Engage in the Platforms Where Your Customers Are Most Active

This is a strategy for organically building strong customer relationships. Identify where your target audience spends their time—whether it’s a Reddit thread, Threads, or another platform—and engage authentically in those spaces.

Avoid overt sales pitches; instead, focus on being helpful, approachable, and genuinely interested in connecting.

In time, people will recognize who you are and what you offer, taking action on their own without any prompting. This will lead to increased sales and referrals—great news for the growth of your ecommerce business.

This isn’t a shortcut to quick sales, though. Instead, the focus is cultivating genuine connections and building trust within these communities.

Consider exploring trade shows, local flea markets, or farmers’ markets to connect directly with potential customers. These venues provide a great opportunity to showcase your products and engage with shoppers face-to-face.

To maximize your reach, prepare incentives like discount coupons or branded stickers to encourage people to subscribe to your email newsletter or follow your social media pages.

Master Your Networking Skills

Business networking is a great way to connect with new customers or partners and get a better feel for the market. It’s all about making your business more visible and building valuable relationships.

You can network in person—at conferences, business meetups, or coworking spaces—or online. Social media is "social" for a reason! Join Facebook groups in your niche or jump into discussions on forums to start making connections.

Networking isn’t just about handing out business cards at events or following industry experts online. It’s about building meaningful, long-term relationships that bring mutual value and can support your business’s growth and success.

Take a look at our guide to business networking and get started, or tune in to this episode of the 51ÊÓÆµ Ecommerce Show about building connections in ecommerce:

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Start an Email Newsletter

Collecting email addresses for your email newsletter allows you to continuously stay in touch with potential or past customers. The ROI is significant, too: recent studies demonstrate email marketing’s profitability, delivering a .

Wondering how to start collecting email addresses? Here are a few easy ideas:

  • Add a simple email sign-up form to your ecommerce site
  • Ask customers to opt-in at checkout
  • Offer an irresistible incentive, like 10% off, for signing up
  • Add an opt-in link to your email signature.

Encourage people to subscribe to your newsletter by offering something valuable in return. It could be a chance to win a free product every week or month—who doesn’t love a fun giveaway?

This email form entices subscribers to sign up by offering freebies

As your subscriber list grows, you’ll stay top-of-mind with shoppers who repeatedly return to your online store.

Learn more: Ecommerce Email Marketing Best Practices to Increase Sales

Create a Blog

A blog isn’t just for promoting new products or sharing sale info — it’s a great way to connect with your customers on a more personal level.

Use your blog to give your audience a behind-the-scenes look at your business. Share how you package and ship orders, talk about where your ideas for new products come from, and let your customers get to know you as the person behind the brand.

Consider using Buy Buttons—these enable you to embed your products within the body of an article, capturing your customers’ attention while they’re fully engaged with your story.

With an 51ÊÓÆµ account, you can embed a customizable product card and secure checkout on any website, blog, or platform using a simple code. Here’s .

51ÊÓÆµ allows you to seamlessly integrate Buy Buttons into your blogs, enabling readers to make purchases

Learn more: Blogging for Ecommerce: Best Strategies for Online Stores

Improve Your Store’s SEO Performance

Search engine optimization refers to the process of optimizing your website and its content to rank higher in search engine results pages (SERPs). Improving your SEO helps increase organic traffic to your website, which can ultimately lead to sales.

Remember that this is a long-term strategy, so you won’t see immediate results. However, consistently working on your SEO can significantly benefit your online store in the long run.

If you run an 51ÊÓÆµ store, there are multiple ways to  and make your products more visible in search results.

Learn more:

Create a TikTok Shop

TikTok is another powerful social media platform businesses can use to boost sales. It allows businesses to connect with a vast audience while showcasing products in a creative and entertaining way.

TikTok also features shopping tools similar to those on Meta and Pinterest. These allow users to seamlessly purchase products showcased in TikTok videos without leaving the app.

If you have an 51ÊÓÆµ store, you can set up a TikTok Shop by syncing your 51ÊÓÆµ product catalog with the social media platform. You can do it with the help of the TikTok Shop Connector app.

TikTok lets shoppers purchase products directly from videos without leaving the app

Also: How to Sell and Advertise on TikTok

Share Links to Your Store

For shoppers to make a purchase, they first need to discover your store. One of the most effective ways to boost your store’s visibility is by placing strategic links.

Here are a few ways to promote your store by sharing its link:

  • Your personal email signature
  • Social media profiles, including your own
  • Guest blogs you’ve contributed to on other websites
  • QR codes can be printed and displayed on your car or in high-visibility areas
  • Comments in forums and groups where your audience is active.

Leverage a Link-in-Bio Tool

Building on the previous point, a link-in-bio tool makes it easy for your audience to access your store. With this tool, you can create a personalized landing page that features links to different products or pages on your site. It’s a simple, eye-catching way to showcase your offerings and send people exactly where they need to go.

Make sure to include a link-in-bio page in the social media bio of every account you manage for more visibility.

A link-in-bio tool helps direct customers to your website or specific products

Offer Free Shipping

consider free shipping a crucial factor in their online shopping experience. And let’s be honest, unexpected shipping costs are one of the main reasons people abandon their carts.

Free shipping makes it easy for customers to add items to their carts and check out without hesitation. No surprises, no hidden fees—just the price they see. It’s a small change that makes a big difference in helping them hit that "Buy Now" button.

Free shipping doesn’t have to mean lower profits, either! Learn how to market your free shipping offer for maximum results.

Run a Live Stream Event

Social media is a great way to get people excited about your products early on, and live video makes it even easier. With platforms like Facebook, Instagram, and TikTok, you can go live, share your brand’s story, and connect with your audience in a fun and engaging way.

Video live streaming is one of the most popular video content types (Source: Statista)

Get the most out of your live video by planning something fun and interactive—like a contest, a giveaway, or an interesting talk—to keep your audience excited and wanting to join. Make sure to announce your live event ahead of time and keep promoting it in the days leading up to it. Build up the hype and watch the engagement roll in!

If you’re using your live stream to boost sales, share an exclusive coupon code with your audience at the end. Keep your stream short and fun, and don’t forget to ask for feedback so you can make your next event even better.

Prepare Gifts

In the world of ecommerce, discounts are everywhere. But what if you changed your approach and offered a free gift instead of a cash discount of the same value? A  involving lotion sales revealed a surprising outcome: offering a bundle rather than a discount increased sales by an impressive 73%.

Most of the time, customers are way more excited about getting something extra for free than just a small cash discount—even if the value is the same.

So, before your store’s grand opening, take a moment to think about what kind of offer will really grab your customers’ attention. Is it a free product? An exclusive gift? What’s one offer that fits your store and gives your customers something they’ll love?

The Nordstrom site has a dedicated page that lists all gifts with purchase customers can get

Offer Free Returns

Returns are just part of online shopping, but don’t let them get you down. Handle them right, and you can not only save the sale but also earn your customers’ loyalty in the long run. The key? Make returns simple and free—it’s a win for everyone!

Offering free returns gives new customers the confidence to shop with peace of mind, allowing them to test your products risk-free. This strategy is particularly beneficial for new businesses with fewer reviews, helping to build trust and encourage purchases.

If offering free returns isn’t an option, consider providing gift certificates for returned items. This approach allows you to retain the sale while giving customers the flexibility to choose a product they want.

An example of a gift card in an 51ÊÓÆµ store

Be sure to include a clear and easily accessible return policy on your online store.

Offer Buy Now, Pay Later

A shopper’s decision to complete a purchase often hinges on the convenience of your payment options. For higher-priced products, customers may hesitate—especially if your store is new and lacks an established reputation.

That’s where 51ÊÓÆµâ€™s "buy now, pay later" feature comes in. It allows customers to split their payments into manageable installments, all with no extra fees. You can use , , , or  to set up a "buy now, pay later" in your 51ÊÓÆµ store.

Publish an FAQ Page

Customers always have questions and usually want answers before they feel confident enough to buy. The easier it is for them to find helpful info, the more likely they will purchase.

Having a clear, well-organized FAQ section can make all the difference. It helps shoppers get the answers they need fast and return to browsing—and buying—without any hassle.

It’s a good idea to add information about extra costs and payment in the FAQ section on your website

Common questions to cover in your FAQ are:

  • What types of payment methods do you accept?
  • How long does shipping take?
  • Do you offer international shipping?
  • What is your return policy?
  • How can customers reach you with questions about a product?

Learn more: Self-service: An Affordable Way to Scale Customer Support

Paid Ways to Drive Sales

Let’s explore some sales-driving strategies that require an investment. The good news? These methods deliver results much faster than free options like social media posting or SEO improvements.

Test Meta Ads

Meta simplifies advertising by giving you full control over your budget, schedule, target audience, and ad design. Few advertising platforms offer this level of customization, and the best part is that you can pause your campaigns at any time.

With Facebook’s built-in analytics, you can easily track and measure the impact of your ads, gaining valuable insights into what drives success. Since Instagram is part of the Meta network, adding your ads to this platform is as simple as checking a box.

An example of an ad on Instagram

Create Facebook ads that speak to your target audience and have a compelling CTA for customers–and then watch the sales roll in.

If you use 51ÊÓÆµ for your online store, you can set up retargeting ad campaigns featuring your products on Meta in minutes with . It simplifies the process of setting up your campaign so that you can easily convert window shoppers into paying customers.

Read more:

Run Google Shopping Ads

Google Shopping Ads leverage targeting, bidding, and keywords to help you reach a broader audience and create effective ad campaigns. The best part? , making it easy to run optimized ads—even if you’re new to the platform.

Simply follow three straightforward steps: select your target audience, choose the products you want to promote and launch your campaign.

Listing products on the Google Shopping tab helps to reach more store visitors

Consider Affiliate Marketing

Affiliate marketing allows people to earn commissions by promoting someone else’s products. Basically, you pay affiliates for every visitor or customer they bring to your website through their own marketing efforts.

You can team up with bloggers or other businesses in your industry. For example, give them a special link to your store or even let them feature your whole store on their website. The best part? You’re promoting your products to people who are already interested and only paying when it works.

By the way, several can help you run an affiliate program.

An example of an affiliate marketing blog post

Learn more: Affiliate Marketing for Ecommerce: An Actionable Guide

Partner with an Influencer

Think about who your audience listens to when it comes to your type of product. Is it a blogger, podcaster, news outlet, or someone else? Start brainstorming some potential partners and reach out to pitch a contest, giveaway, or product spotlight.

Influencer marketing is a great way to get your online store in front of a new, interested audience. Plus, it acts as social proof—having someone else vouch for your product makes it feel more trustworthy and takes the pressure off any sales-y pitches. Let someone else do the talking for you, and watch the sales roll in!

Allow influencers to showcase their creativity—for instance, this cosmetics brand collaborates with an influencer known for humorously mocking movie clichés

Send free samples to influencers in your industry (or even a related one). Once they review your product, you’ll gain traffic, followers, and validation from trusted experts. You could even ask influencers for an interview. It’s a win-win—you get fresh content for your blog and new followers from your audience.

Learn more:

Find Distributors for Your Products

Struggling to get your first sale? Let someone else make it for you. Distributors are third-party professionals who work with retailers to get your products into their stores.

The right distributor partner can dramatically increase your sales by helping you reach untapped markets and create new channels for sales and promotion.

Bear in mind, however, that adding more middlemen can also eat into your profits, so it’s best not to look at this as a long-term strategy. But when you’re just starting out, distributors can be a great way to spread the word about your products and build a loyal customer base to grow your operations.

Read more about finding distributors for your products.

Open a Popup Store

If you’re selling locally, setting up a pop-up shop at a street market or festival can be a great way to boost your sales quickly.

It’s more than just getting your products out there—it’s about connecting with your customers face-to-face. Then shoppers might tell their friends about your shop (as long as they have a good experience).

Run TikTok Ads

TikTok ads can be incredibly effective in reaching a younger audience.

To get started with TikTok ads, create an account and choose your target audience based on demographics such as age, location, and interests. Then, you can create engaging video ads that showcase your products and link directly to your website or online store.

TikTok ads offer a significant advantage over TikTok Shop—they’re accessible in far more countries.

Plus, with 51ÊÓÆµ, creating TikTok ads is effortless, as you can . This makes TikTok ads an excellent choice, especially for those new to advertising.

Shoppers can explore a variety of products all from one ad

By the way, 51ÊÓÆµ allows you to run ads on  and , too. If that’s where your audience hangs out, it’s definitely worth giving it a try.

More Resources to Help You Grow Sales

If you haven’t tried out some of these strategies yet, now’s the perfect time to get started! Before you know it, you’ll be celebrating your online sales and happily packing up orders.

Discover more strategies for drawing shoppers to your store by exploring these blog posts:

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Is a Small Business Loan Right for You? Here’s What to Consider /blog/small-business-loans.html /blog/small-business-loans.html#respond Fri, 21 Mar 2025 12:01:22 +0000 /?p=89144 Small business loans can offer essential financial support, but borrowing requires careful consideration of how, when, and where to apply.

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Every business faces challenges on its path to success, from cash flow shortages to scaling for growth. For small business owners, these hurdles can feel overwhelming, but they don’t have to be.

Small business loans can provide the financial boost you need, whether you’re just starting out or looking to expand your business. However, borrowing money is a big decision, and knowing how, when, and where to apply makes all the difference.

This blog post will walk you through everything you need to know about small business loans—from identifying if you need one, understanding the application process, to spending it wisely so your business thrives.

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Is a Small Business Loan Right for You?

Before applying for a loan, you need to understand whether it’s the right financial move for your business. While loans can be transformational, they aren’t a one-size-fits-all solution.

Signs Your Business Could Benefit from a Loan

How do you know if your business truly needs financing? Here are a few telltale signs:

  • Insufficient cash flow: Are you struggling to consistently pay vendors, employees, or operational costs?
  • Growth opportunities: Do you have a chance to expand operations or invest in equipment but lack the funds?
  • Inventory gaps: Are you unable to maintain adequate inventory to meet customer demand, especially during peak seasons?
  • Technology needs: Are outdated systems holding your business back?

If any of these resonate, it might be time to explore small business financing as a viable next step.

What to Consider Before You Borrow

Just like any other debt, small business loans must be repaid with interest. Before taking out a loan, consider the following points to ensure you’re not wasting the funds:

  • Loan purpose: Is the intended use of funds in line with your business goals and strategy?
  • Cash flow projections: Do you have a solid plan for repaying the loan on time without sacrificing cash flow for necessary expenses?
  • Business financial health: Does your current financial state allow for additional debt? Taking on too much can lead to insolvency.

If you have doubts about any of these aspects, it may be wise to reevaluate your decision before moving forward with a small business loan.

When You Shouldn’t Apply for a Loan

While loans can be advantageous, there are a few scenarios where borrowing might not be the best decision:

  • High debt-to-income ratio: If your business has high levels of existing debt and limited cash flow, taking on more debt could put you at risk.
  • Lack of business plan or financial projections: Without a solid roadmap for how you will use the funds and generate revenue to pay back the loan, lenders may see this as too risky to approve.
  • Poor credit history: A low personal or business credit score can make it difficult to qualify for a loan or result in higher interest rates.

If any of these apply to your situation, it’s important to address these issues before pursuing a loan.

Assessing Your Financial Health

Before considering a loan, it’s critical to run a financial check-up on your business:

  • Review your monthly cash flow, profit margins, and liabilities.
  • Monitor your credit score. For some lenders, having bad credit isn’t a deal-breaker, but small business loans for bad credit often come with higher interest rates.
  • Create a business plan that outlines how the loan will be used. Lenders are more likely to approve loans when business owners demonstrate a clear strategy for success.

Starting with a strong understanding of your financial positioning will set you up for a smoother borrowing process.

Preparing for a Small Business Loan Application

in the US have been hovering around 50%. To increase the chances of having your loan application approved, you should do some preparation beforehand.

Here are some helpful tips to guide you through the application process and set you up for success:

Understanding Loan Types

Different loans suit different business needs. Here’s a breakdown of options:

  • Term loans: Best for major purchases or long-term investments.
  • Small Business Administration loans: Government-backed loans with flexible terms. Particularly beneficial for small businesses, including those run by women.
  • Lines of credit: A more flexible option, providing funds when you need them without fixed repayment schedules.
  • Equipment loans: Designed to help you purchase or lease equipment.
  • Invoice financing: Ideal for businesses with unpaid invoices that need more immediate cash flow.

Each loan type has unique terms and conditions, so choose based on your goals.

Gathering Necessary Documents

Lenders will request key documents to assess your eligibility. Here are the basics you’ll need:

  • Business and personal bank statements
  • Business tax returns
  • A detailed business plan
  • Current profit and loss statements
  • Legal documentation, such as licenses or permits
  • Personal and business credit reports.

If your application isn’t complete, lenders may view your request as high-risk. Be thorough to improve your chances.

Evaluating Loan Terms and Rates

It’s easy to focus on loan amounts, but never overlook the small business loan rates. Even a small difference in interest rates can add up over time. Look out for:

  • Annual percentage rate: Includes interest rates and additional fees.
  • Repayment terms: Monthly payment sizes and loan durations should fit comfortably within your budget.
  • Prepayment penalties: Check if paying off your loan early incurs a fee.

Pro tip: A small business lawyer can help you review the loan agreement and ensure there are no unfavorable clauses hiding in the fine print.

How to Use Small Business Loans for Growth

Getting a small business loan is only half the battle. What truly matters is how you spend those funds. When used strategically, loans can become catalysts for sustained growth.

Investing in Marketing and Sales

One of the best ways to spend a small business loan is on customer acquisition and retention. Consider:

  • Building a user-friendly website or enhancing your ecommerce functionality.
  • Launching a digital advertising campaign on Google or social media.
  • Hiring sales professionals or consultants to boost lead generation.

Drawing more customers to your business will help you ensure a steady revenue stream to repay the loan.

Upgrading Technology and Infrastructure

Is outdated technology slowing you down? Investing in upgrades can improve efficiency and customer experience. Strategic areas include:

  • Retail software or POS systems
  • Cloud-based inventory management tools
  • Improved manufacturing equipment
  • Creating a CRM (Customer Relationship Management) system to streamline customer service
  • Companies that adopt the latest technologies often gain a competitive edge in their industries.

Luckily, some tech solutions are budget-friendly, so you can use your loan funding to grow your team. For example, if you’re thinking about upgrading your ecommerce platform or website, 51ÊÓÆµ by Lightspeed is a great option—it’s affordable, easy to use, and works for businesses of all sizes.

Managing Cash Flow Effectively

Scaling a business often means juggling shifting financial priorities. Allocating loan funds to improve cash flow management can:

  • Cover short-term operational expenses like payroll or rent during slower sales cycles.
  • Help build an emergency fund for unforeseen circumstances.
  • Reduce vendor liabilities with upfront payments, paving the way for potential discounts.

Effective cash flow management ensures your business stays financially secure while repaying your loan.

Other Ways to Fund Your Small Business

Small business loans aren’t the only way to obtain funding. If a loan isn’t the right fit for you, here are some alternative methods to consider:

Crowdfunding

Using online crowdfunding platforms like Kickstarter or Indiegogo to raise funds from a large number of people.

Angel investors

High net worth individuals looking to invest in promising businesses usually in exchange for convertible debt or ownership equity.

Small business grants

Government or private organization-funded small business grants that provide non-repayable capital for specific projects or initiatives.

Before committing to any funding option, conduct thorough research and weigh the pros and cons based on your business goals.

Final Thoughts on Small Business Loans

Small business loans are not just about borrowing money—they’re about supporting your vision for growth and sustainability. But remember, not all loans are created equal. Take the time to research options, prepare thoroughly, and spend strategically to see real returns on your investment.

If you’re unsure whether a small business loan is the right solution for your situation—like if your current finances can handle additional debt—it’s a good idea to explore other options like grants or crowdfunding.

It’s also worth taking a closer look at your financial processes to see if there’s room for improvement. Fixing inefficiencies could go a long way toward helping with your business funding, even without taking on a loan.

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Small Business Grants: How to Find Them and Apply Successfully /blog/small-business-grants.html /blog/small-business-grants.html#respond Thu, 13 Mar 2025 16:30:37 +0000 /?p=87948 Learn everything about small business grants in this blog post. Where to find them, how to apply, and strategies to use grant funds to grow your business.

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Running a small business is no easy feat. Between managing operations, marketing, and budgeting, finding funds to fuel your growth can feel like an uphill battle. But here’s a little-known secret that could change the game for your business—small business grants.

Unlike loans, grants provide free funding with no repayment obligations, making them an ideal resource to expand your business without the financial strain.

If you’ve been struggling to source funds, this comprehensive blog post will walk you through what small business grants are, where to find them, how to apply, and strategies to use them for business growth.

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What Are Small Business Grants and Why Are They Important?

Small business grants are funds awarded by government agencies, corporations, or nonprofit organizations to help businesses achieve specific goals. These funds don’t need to be repaid, making them a highly attractive option for entrepreneurs, especially startups and small businesses with limited capital.

The funding often comes with a focus. Some grants are meant to foster innovation or economic development, while others target underrepresented groups—think small business grants for women, veterans, or minority-led enterprises.

For small business owners, grants can be the golden ticket to hiring staff, upgrading equipment, launching a new product line, or opening a new location—all without adding debt to your balance sheet.

But how do you find these elusive grants? Let’s dig in.

Where to Find Small Business Grants

When it comes to finding grants, credible resources are key. Here’s your go-to list to spare you hours of searching and lead you directly to reliable funding opportunities:

Government Programs

Government programs mean federal and state government agencies. These are your best bet for funding, as they offer the most generous grants with a broad scope of industries and business types.

Here are some top government resources to explore:

  • Grants.gov — This is the official database for all federal grants in the US. You can search by keyword, category, or agency to find relevant grants for your business.
  • US Small Business Administration (SBA) — Their programs, like the State Trade Expansion Program (STEP), are perfect for businesses looking to scale internationally.
  • US Small Business Innovation Research (SBIR) program — Run by the Small Business Administration (SBA), this program provides grants for innovative research and development projects.
  • US Economic Development Agency (EDA) — The EDA offers grants to support economic growth in specific regions or industries.
  • Local government websites — Check city, county, and state websites for regional funding opportunities.

As you may have noticed, the resources listed above are specifically for US citizens. Are you wondering where to find grants if your business is based outside the United States? Check out the websites of your country’s government, like the economic administration, trade, or cooperation departments, to discover funding opportunities.

International Organizations

Many international organizations offer grants to support small businesses globally. Here are a few options:

  • World Bank Group — Provides funding for projects focused on poverty reduction and sustainable development in developing countries.
  • United Nations Development Program (UNDP) — Offers grant programs to help small businesses address social and environmental issues in their communities.
  • Global Affairs Canada — A government agency that provides various funding opportunities for Canadian businesses at different stages of growth.

Corporate Grant Programs

Big-name brands often have programs aimed at supporting small businesses. Popular ones include:

  • FedEx Small Business Grant Contest — Offers funding and marketing opportunities.
  • Visa’s Everywhere Initiative — Supports innovative small businesses in solving industry challenges.
  • Comcast RISE Grants — Focuses on helping minority and women entrepreneurs thrive with monetary, marketing, and technology grants.

There are corporate grant programs outside of the US, too, such as Lloyds Bank’s Social Entrepreneurs Programme in the UK or Nokia’s Open Innovation Challenge for global startups.

Industry-Specific Grants

Certain grants are tailored to businesses in sectors like technology, arts, or healthcare. For example:

  • National Association for the Self-Employed (NASE) offers a Growth Grant program for members that provides up to $4,000 in funds.
  • Environmental Protection Agency (EPA) grants for sustainable businesses.

If you’re outside the US, don’t worry! You can find industry-specific grants in your area by reaching out to industry associations or checking with your local government departments.

Grants for Underserved Groups

These are grants specifically meant to support underrepresented communities, such as:

  • National Association for the Advancement of Colored People (NAACP) Grants — Supports Black-owned businesses with funding and resources.
  • IFundWomen — Provides small business grants for women as well as coaching programs for female entrepreneurs.
  • Veteran Shark Tank — An annual pitch competition for veteran entrepreneurs.
  • Operation HOPE Small Business Empowerment Program — Provides resources for small business owners in underserved areas.
  • The Amber Grant Foundation — Offers grants to women-owned businesses.

Nonprofits and Crowd-Sourced Databases

Non-profit organizations also offer grants for small businesses. Some notable examples include:

  • The Halstead Grant — An annual grant for jewelry designers with an innovative business plan and limited resources.
  • Idea Cafe Grants — A small business grant competition offering cash prizes of $1,000.
  • Foundation Directory Online — Helps you to find grants to fund nonprofits.
  • HelloAlice — Lists small business grants and resources.

While these are some well-known options, you should also research local nonprofits in your area that may offer grants or funding opportunities specific to your industry or community.

Additionally, crowd-sourced databases like HelloAlice can connect you with various grant opportunities based on your business needs and demographics. These resources are valuable in finding lesser-known grants and increasing your chances of obtaining funding.

How to Apply for Small Business Grants

Applying for small business grants can be intimidating, but don’t let that stop you from accessing these valuable resources.

Follow these steps to enhance your chances of landing your dream grant:

Step 1: Research Available Grants and Eligibility Criteria

Before applying, identify grants that align with your business mission, goals, and qualifications. Some grants cater specifically to startups, while others require a minimum number of years in business.

Step 2: Prepare Key Documents

Organize vital information ahead of time, including your:

  • Business plan
  • Financial statements (like balance sheets and forecasts)
  • Tax records
  • Proof of eligibility (e.g., minority or women-owned business certification)

Step 3: Write a Compelling Grant Proposal

Your grant proposal is your chance to shine. Clearly outline:

  • Your business objectives
  • How the grant will help you achieve them
  • The impact of the funding on the community or industry (e.g., job creation, community benefits).

Use data and story-driven writing to make your case irresistible.

Step 4: Follow Submission Guidelines

Each grant application may have specific requirements. Whether it’s a word limit, format, or supplementary materials, ensure you check off every detail to avoid disqualification.

Step 5: Keep Track of Deadlines

Most grants have deadlines, so plan ahead and give yourself enough time to complete the application process thoroughly.

Use tools like Google Calendar or Trello to manage important dates and grant workflows.

Step 6: Stay Persistent

Not every application will win, but persistence pays off. Learn from feedback, refine your proposals, and keep applying to grants that resonate with your goals.

Using Grants to Grow Your Small Business

Once you secure funding, it’s time to put those dollars to work. Here’s how to maximize the impact of your grant:

Invest in Business Infrastructure

Use grants to upgrade your operations infrastructure:

  • Purchase high-quality equipment that fuels better productivity.
  • Invest in technology tools or software to enhance efficiency.

Expand Your Workforce

Labor is the , so it makes sense to use the grant to grow your team. It can directly improve output and revenue. Use funds to:

  • Hire skilled professionals.
  • Offer better training and retention programs for existing staff.

Strengthen Your Marketing

A smart investment in marketing can yield a high return on investment (ROI). Spend your grant money on the following:

  • Paid digital advertising (Google Ads or Facebook).
  • Building a professional ecommerce website, for example, with 51ÊÓÆµ.
  • Hosting events to enhance your brand visibility.

Launch New Products or Services

Dreaming of rolling out that product prototype? Use your grant to fund testing, production, or distribution.

Scale to New Markets

Expand your offerings to new regions or go international. Grants can help cover logistics, market research, or translation services.

The key is using the grant money strategically. Think long term—investing in areas that foster sustained business growth will ensure the grant has a lasting impact.

Take the Leap Toward Your Business Goals

Small business grants might require a bit of legwork to find and apply for, but the benefits are worth every effort. From giving you a leg up in competitive markets to opening doors that would otherwise stay closed, grants provide small business owners with opportunities to achieve their big goals.

Start your search today, and don’t shy away from dreaming big. Whether it’s scaling your operations, hiring a stellar team, or dominating a new market, the right grant could be the accelerator you need.

And remember, achieving your first big win is only the start. Stay curious, keep applying, and aim high — your business’s success is just around the corner.

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Customer Service in Ecommerce: 6 Best Practices to Foster Shopper Loyalty /blog/ecommerce-customer-service.html /blog/ecommerce-customer-service.html#respond Thu, 06 Mar 2025 05:30:24 +0000 /?p=77922 If you want to turn your customers into loyal fans instead of one-time shoppers, nailing your ecommerce customer service is the way to go. Let’s dive into how you can make it happen.

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Running a successful ecommerce store is like juggling flaming torches — you’ve got to nail the product, perfect the shipping, and, oh yeah, not drop the ball on customer service. Because let’s face it, even the best product can’t save you from bad reviews if your customer service is a disaster.

There is a sea of ecommerce competition across the web; making a product easy to buy is sometimes not enough to set a business apart. Customers also need access to a reliable support service to answer their questions and address any issues with the product.

If you want to turn your customers into loyal fans instead of one-time shoppers, nailing your ecommerce customer service is the way to go. Let’s dive into how you can make it happen!

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What Is Customer Service?

The first question any ecommerce business should ask is, "What is customer service, and what does it entail?"

At its core, customer service is about providing service and support to those who purchase a product or service from a business.

This responsibility extends to all businesses, whether in a physical or online store. As an ecommerce business, you have a unique opportunity to connect with your customers and provide them with a seamless shopping experience; customer service is a key part of that.

Customer service has many sides — helping solve problems, sharing recommendations, and even adding that extra personal touch.

Customer service directly impacts customer loyalty and retention. When customers feel taken care of and supported by a business, they are more likely to become repeat customers and refer others to the business.

What Makes Good Customer Service?

So, what is good customer service in ecommerce, and what are the tenets contributing to successful customer interactions?

Realistically, shopping in an online store is significantly different from shopping in-store, which means it requires its own attention to customer service.

It is not enough to have customer service; it also needs to be effective and satisfactory. In fact, a  found that 87% of businesses think they provide adequate customer service, while only 11% of customers agree.

This shows that businesses should focus on what customers actually want instead of evaluating customer service solely from their own perspective.

According to consumers, good customer service includes knowledgeable representatives, easily finding information without help, resolving issues in one interaction, and not repeating yourself when transferred.

Key aspects of good customer service according to consumers (Source: )

How to Improve Ecommerce Customer Service

Let’s look at some ecommerce customer service best practices that can help businesses improve customer satisfaction.

Provide Multiple Customer Service Options

The digital age has introduced numerous methods for businesses and customers to address customer service needs. Phone lines, live chats, email, and even chatbots can resolve many issues. However, it is important to recognize that there is no one-size-fits-all approach.

One customer may prefer to chat online, while others want to speak to a live agent on the phone. This means that ecommerce businesses need to be prepared to meet customers of all types using their ideal method of communication.

Surveys also show that shoppers rely on a variety of customer service channels:

  • 61% of respondents in the US considered a  to use for customer service
  • 44% of US consumers prefer to 
  • 28% of US consumers use .

That’s why the most effective strategy is a multi-channel customer service approach. It allows any customer to receive their desired form of customer service. Of course, this can be more difficult in the early days of a business with limited staff.

However, as operations scale, ecommerce businesses need to ensure that their customer service scales upward to handle the additional traffic.

The good news is that the right software can make handling multi-channel customer service so much easier. If you’re using 51ÊÓÆµ by Lightspeed for your ecommerce platform, you’ll find plenty of apps to help you manage all your customer interactions from one central hub. For example, LiveChat, Desku, Chatway, or Belco.

Managing customer chats using the Live Chat app

Offer Self-Service Customer Support Options

While a multi-channel approach is important, as mentioned above, self-service support is one of the most preferred methods in the modern age. 79% of US respondents said they for customer service.

Many customers prefer the customer service method of least resistance, such as a knowledge database where they can go to answer their questions.

Of course, a knowledge base may not resolve some more complex issues, but it can be an excellent way to handle many more straightforward and common problems. For example, if a customer needs to know how to change their shipping address, they can simply search the knowledge base and find step-by-step instructions.

Other self-service options include chatbots, FAQs, and tutorial videos. These tools allow customers to quickly find solutions on their own without having to wait for assistance from a customer service representative.

In addition, offering self-service options can help reduce the workload for your customer service team, allowing them to focus on more complex issues.

If you have an 51ÊÓÆµ store, you can add self-service options using apps like Chaport and FAQ Section. Some of the multichannel support apps also include self-service options, for example, LiveChat and Desku.

An example of a knowledge base by Nike

Strive for Efficient Response Time

One of the most vital factors in efficient customer service is response time.

More than ever, customers expect their needs and difficulties to be addressed conveniently and promptly. Whenever they contact the customer service department, they expect a fast response with practical advice or assistance.

An ecommerce business can offer many customer service channels, but this becomes useless if those channels cannot be attended to quickly.

Of course, quality is also a crucial part of customer service. The most effective customer service operations will offer an adequate balance of timely response and consistent quality.

Concentrating too much on speed can lead to ineffective customer service, while spending too much time on easy difficulties can lead to slower responses. Each business needs to have an adequate customer service team that can attend to both sides of the equation.

Here are a few ideas to help solve customer issues more quickly without losing that great quality of service:

  • Use canned responses: Create pre-written templates for frequently asked questions or common issues that your customer service team can use to respond quickly to customers. This will save them time and ensure consistency in responses.
  • Train your team: Make sure your customer service representatives are well-trained in handling different types of customer queries and issues. Provide them with ongoing training and resources to improve their skills and knowledge.
  • Use chatbots: Chatbots are automated programs that can handle customer queries in real time. They can be programmed to provide quick and efficient responses, freeing up your customer service team for more complex tasks.

If you use 51ÊÓÆµ by Lightspeed, you can easily add chatbots to your online store using apps like SalesSmartly Chat and some already mentioned apps like Chatway, Desku, and Chaport.

A chatbot on the Warber Parker website

Personalize Customer Service

Self-service customer support can answer many common questions, but other issues may require a more personal touch. Ecommerce businesses must remember that they are up against a sea of competition in the online space, and just a little personalization can set them apart from the crowd.

Some customers may need an agent they can contact for expert advice on purchases or technical issues. Not only does this help establish the business as knowledgeable in their own product, but it also helps create retention.

A customer who receives some personal attention will be more likely to return for additional purchases and recommend the site to others.

Live chat is a great way to provide personalized assistance. Many customers prefer real-time answers, and adding live chat to your website offers that option. It creates a direct connection between customers and agents, making them feel heard and valued.

There are many live chat options for 51ÊÓÆµ stores: just search for "live chat" in the 51ÊÓÆµ App Market and choose the app that suits you best.

A powerful way to deliver personalized support is by leveraging the customer data already at your disposal.

For example, 51ÊÓÆµ provides a Customer dashboard where you can view and manage customer information, such as contact details, purchase history, customer group, and more. Using this information, you can personalize your customer service, for example, by recommending products based on previous purchases.

an image showing the customer information profile in the online store admin

Viewing a customer’s past orders can help create more personalized offers

Use Reviews to Improve Customer Service

Customer reviews are one of the best sources for improving customer service for ecommerce businesses.

Customers can lose interest in a brand pretty quickly if their feedback is ignored. But here’s the good news — that listen to their input and act on it.

If you run an 51ÊÓÆµ store, starting to collect customer feedback takes just a couple of clicks. Plus, you can view customer information, like their email, when reading new unpublished reviews. This lets you quickly contact the customer to address issues in the review.

Access customer contacts directly from the review, making it easy to reach out when needed

Track and Improve Your Customer Service

Ecommerce businesses need to remember that customer service is not a stagnant department. There is always room for positive change and improvement.

Every ecommerce business should keep track of key performance indicators of their customer service, such as:

  • response time
  • issues resolved
  • customers returning with the same issue
  • common complaints
  • busiest hours, etc.

One key metric to monitor customer satisfaction is NPS, or Net Promoter Score. It measures customer loyalty by asking them how likely they are to recommend your product or service to others on a scale from 0 to 10. Various tools, such as Qualaroo, ProProfs, and Zonka, track NPS.

If you have an 51ÊÓÆµ store, you can add a customer satisfaction survey to it using the Easy Customer Feedback Survey app.

These stats show where things are working well and where there’s room to improve. Keeping an eye on key metrics supports making future decisions or adjustments.

Start Improving Ecommerce Customer Service

For any ecommerce business to truly thrive in the competitive online market, efficient customer service is a must. This department should never be neglected; it can be crucial to customer retention and brand reputation.

If you’re thinking about starting your first ecommerce store or launching another one, 51ÊÓÆµ by Lightspeed is the perfect partner to have on your side. It not only gives you a powerful online store but also connects seamlessly with customer service platforms, making it super easy to sell online and keep your customers happy at the same time.

Frequently Asked Questions: Ecommerce Customer Service

Check out some of the most frequently asked questions about ecommerce customer service.

What Is the Purpose of Customer Service for Ecommerce?

The purpose of customer service is to offer a channel of communication between customers and a business to resolve issues, ask questions, and handle any difficulties.

Whether a customer purchases a product or service from an online or physical store, they need somewhere to turn for consultation about that product or service.

Why Is Customer Service Important?

Customer service is important for ensuring that customers continue to be happy with the product or service they purchase from a business.

However, it goes much further than that. While immediate customer service allows a buyer to ask questions or handle difficulties, it also promotes confidence in the brand. If customers cannot contact someone to address these issues, they will be less likely to buy again or recommend the brand to others.

Is Ecommerce Customer Service Outsourcing Worth It?

Some ecommerce brands may not have the staff to handle significant customer service traffic internally. This can lead to businesses considering outsourcing their customer service department.

While this can be effective, there are some caveats. If the outsourced customer service team is not well-versed in the product or can confidently address the customer’s needs, it can lead to further frustration or dissatisfaction.

If an ecommerce business is considering outsourcing its customer service needs, it must ensure it works with a reputable company that fully understands the product or service. Additionally, the outsourced team must be educated and able to address virtually any issues.

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One-Product Store: Why It Works & How to Get Started /blog/one-product-store.html /blog/one-product-store.html#respond Thu, 27 Feb 2025 11:56:55 +0000 /?p=86679 Learn how to start a one-product store. Discover examples, design tips, and key steps to create a one-product ecommerce site that converts.

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Narrowing your entire business down to a single product may sound risky, but it’s quickly becoming a popular ecommerce model. From solving a specific problem to highlighting a unique invention, one-product stores can capture shoppers’ attention for a good reason.

This article details everything you need to know about one-product stores, including their advantages, how they differ from other ecommerce websites, and tips for design and success.

Whether you’re launching a one-product dropshipping store or dreaming of a groundbreaking item to call your own, read on to discover how to make it thrive.

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Tips from e-commerce experts for small business owners and aspiring entrepreneurs.
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What Is a One-Product Store?

A one-product store is exactly what it sounds like — an online store that sells just one product.

Instead of dividing your energy among multiple product categories, you focus entirely on a single item, ensuring every detail about the product and its marketing is refined and practical.

One-product stores prioritize simplicity and laser-focus appeal, delivering a streamlined experience that often resonates with specific audiences. From the main page to the checkout process, everything revolves around showcasing the unique value of one product.

Daylight is a great example of a business focused on a single product. It offers a tablet with an e-paper display that eliminates blue light and reduces eye strain.

The Daylight website focuses on its unique selling proposition — eye health and user comfort

Advantages of a One-Product Shop

Why go this single-product route? The answer lies in its many benefits!

  • Hyper-focused marketing: Promoting one message and product makes your marketing efforts highly specific. Every campaign you run strengthens your product’s uniqueness and value.
  • Brand authority: A single product allows you to position yourself as the expert in promoting and selling it. Customers associate your business with quality and innovation over quantity.
  • Streamlined operations: Forget managing dozens or hundreds of SKUs. With one item, inventory management and fulfillment become more straightforward.
  • Cost-effective: You’ll save time and resources by narrowing down your offerings, reducing upfront costs, and lowering risks.
  • Improved customer experience: A focused shopping experience makes it easier for visitors to understand your product and make a purchase.

With these benefits in mind, how does this approach differ from other common store types in ecommerce?

One-Product Store vs. Niche Store vs. General Store

If you’re wondering how a one-product store stacks up against a niche store or a general ecommerce store, here’s how they compare:

  • Niche store: Focuses on a specific category, like sustainable skincare or yoga gear. While still targeted, niche stores carry multiple products related to the specialty rather than just one.
  • General store: Offers a wide range of items across multiple categories. Think of it as the online version of a department store.
  • One-product store: Streamlines everything into one item and builds a brand around that product’s unique selling proposition (USP).

The key difference lies in focus. Instead of spreading attention across categories or entirely different items, a single product website hones in on its core solution or appeal.

For example, Palmpress is a compact coffee press for single servings. Instead of offering multiple products, the brand focuses entirely on this one innovative item. This lets them clearly highlight its benefits to customers.

The Palmpress website features a minimalist design focusing on the product’s essentials

Suitable Niches and Products for a One-Product Store

Not every product is an excellent fit for this model. One-product websites tend to perform better when they revolve around items that offer something unique or solve a distinct problem.

Here are a few high-performing niches you should consider:

  • Tech gadgets — Trending tools like mini projectors or wireless earbuds.
  • Fitness accessories — Innovative water bottles or resistance bands with a twist.
  • Health and wellness — Products like CBD-infused creams or posture correctors.
  • Eco-friendly goods — Items like reusable metal straws or bamboo toothbrushes.
  • Home solutions — Problem-solving items like smart storage organizers.

Adding to this list, checking successful one-product store examples within your niche can spark inspiration and help refine your ideas further.

The Gravity weighted blanket is an example of a successful one-product store in the health and wellness niche

How to Choose a Product for Your Single Product Shop

Now that you have niches in mind, how do you select the perfect product? Follow these steps to make a confident choice:

  • Identify a problem your product can solve: Products that address pain points or simplify tasks often perform well.
  • Research market demand: Use tools like Google Trends or keyword research to validate the popularity of your product idea.
  • Check competition: Analyze existing one-product store examples to uncover potential gaps.
  • Focus on USP: Your product’s unique selling proposition should stand out clearly, whether it’s a groundbreaking benefit or an aesthetically pleasing design.
  • Ensure scalability: Choose a product that’s simple to scale over time as orders grow.

With your item in mind, the next question is how to start your single-product ecommerce website — more on that later.

How to Create USP for Your Single Product Store

You’ve learned that one product store builds a brand around that product’s unique selling proposition. But what is it exactly? More importantly, how do you develop a strong USP for your single-product store?

It all boils down to understanding your product’s value proposition and communicating it effectively. Here are three questions to help you brainstorm:

  • What problem does your product solve? Identify the pain points or needs your product addresses, then highlight them in your marketing copy.
  • What makes your product stand out? Analyze what sets your item apart from competitors, such as added features, quality materials, or exceptional design.
  • How does your product benefit customers? Keep a customer-centric focus by showcasing how their lives improve with your solution.

Use these answers to craft a clear USP that resonates with shoppers and reinforces why they should choose your product over others in the market.

For example, the Nori Press website effectively showcases its unique selling point: simplifying ironing by saving time and eliminating the need for an ironing board.

The Nori Press website highlights the product’s innovation and convenience

How to Make a Single Product Website

Follow these six essential steps to create a one-product ecommerce site quickly and confidently.

Step 1: Select an Ecommerce Platform

Build your site on a reliable platform like 51ÊÓÆµ by Lightspeed. It includes pre-built site templates and is designed to easily support everything from inventory to payments.

Step 2: Choose a One-Product Store Theme

Pick a clean, minimalist one-product store theme that focuses on your product. Look for templates highlighting high-quality images, product descriptions, and responsive designs.

With 51ÊÓÆµ, you can pick from over 70 design themes tailored to different niches, so you’re sure to find one that’s just right for you.

51ÊÓÆµ provides a variety of themes to make showcasing your products easy, from single items to large catalogs

Already have a site? No problem! 51ÊÓÆµ lets you built with popular site builders, like WordPress, Wix, Squarespace, Readymag, and more.

Step 3: Craft Compelling Product Pages

The design of your one-product ecommerce website plays a crucial role in converting visitors into customers.

Your product page should do all the talking! Ensure your product descriptions are detailed yet concise, highlighting key features and benefits. Use bullet points for easy reading and highlight unique selling points.

Video can be invaluable if your product requires demonstration. And remember to include high-quality images — they’re a must, no matter your niche.

To build trust and provide social proof, display customer reviews and ratings on product pages.

Step 4: Set Up Payment and Shipping

Ensure your one-product website supports multiple payment methods, such as credit cards, digital wallets, and alternative options like Buy Now Pay Later.

Payment providers like Lightspeed Payments and PayPal make it easy to accept payments in your online store with a variety of options. Consider setting up accounts with them.

As for shipping, offer different methods at checkout, such as standard or expedited shipping. Consider offering free shipping for orders over a certain amount to incentivize customers to purchase more.

Be transparent about your shipping policies and estimate delivery times to manage customer expectations.

A shipping and return policy can be a competitive advantage. Snooz showcases theirs prominently, encouraging more purchases.

Step 5: Launch and Promote

Now comes the most important part — getting your one-product online store out there.

Here are a couple of ideas:

  • Promote your store on social media platforms like Instagram or Facebook and connect with potential customers.
  • Run targeted ads on social media platforms to reach even more people.
  • Rund ads on search engines like Google to reach customers actively searching for products like yours.
  • Email marketing can be a great way to keep customers updated on new products or sales.
  • Influencer marketing can be a powerful tool for showcasing your product to a targeted audience.

With these key tips in mind, you’re ready to launch your one-product online store.

When to Expand Your Single Product Store

One-product stores can thrive, but it’s natural to wonder if you should expand at some point.

Here are a few signs that your one-product store is ready to level up:

  • Growing demand: If sales have been steadily increasing, it may be time to introduce new products.
  • Customer feedback: Are customers asking for complementary items or giving suggestions? This could indicate an opportunity to expand your offerings.
  • Profit margins: If profit margins allow, expanding into new products can diversify revenue streams and increase overall income.

For example, Gorilla Glue originally started as a go-to for furniture repairs, but people quickly discovered just how versatile it was, and demand took off. Since then, the company has grown its product lineup to include all kinds of tapes, sealants, and adhesives.

The company makes tape, epoxy, and other products, but its well-known glue is what keeps the business strong

Start Your One-Product Business

One-product stores have more potential than you might think — they’re a great way for small business owners to build credibility and create innovative products. Focusing all your efforts on a single product gives you the chance to simplify, connect, and thrive in ecommerce.

Whether you’re exploring a one-product dropshipping store or planning a standout invention to sell, now is the perfect time to start an online store with one product​ and put your great idea into action.

Build your single product website today with 51ÊÓÆµâ€™s user-friendly platform, and watch your business shine like never before.

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Top Three Inventory Headaches and How to Fix Them /blog/inventory-challenges.html /blog/inventory-challenges.html#respond Thu, 20 Feb 2025 10:54:36 +0000 /?p=86665 Good inventory management is key to running a successful business. It’s a tricky balancing act that takes thoughtful planning and execution. Without it, businesses might ...

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Good inventory management is key to running a successful business. It’s a tricky balancing act that takes thoughtful planning and execution. Without it, businesses might struggle to meet customer demands, maintain quality, or manage supply chains smoothly.

Poor inventory management can lead to overstocking or running out of stock, which can cause financial setbacks and unnecessary headaches.

In this blog, we’ll explore the top three inventory challenges businesses face and introduce a strategy that tackles all of them at once.

Common Inventory Challenges Businesses of All Sizes Face

These inventory challenges are a common hurdle for businesses of all sizes:

Inability to Satisfy Customer Demand

One of the most common challenges is the inability to meet consumer demands on time. When inventory levels are not accurately tracked, businesses can either run out of stock or overstock, both of which can lead to lost sales and increased costs.

Poor Inventory Quality Control

Another significant challenge is poor inventory quality control. Without proper quality checks, businesses risk selling defective products, which can damage their reputation and lead to returns and refunds.

Inefficient Supply Chains

Lastly, inefficient supply chains can cause delays and increase operational costs. These challenges grow exponentially as businesses scale or expand across multiple sales channels.

The Key to Better Inventory Management? Clear Visibility

hinges on answering two fundamental questions: "What do I have?" and "Where is it?" Transparency across supply chains and product tracking are key to answering these questions.

Clear visibility into inventory levels and locations enables businesses to make informed decisions, reduce waste, and improve customer satisfaction.

When businesses have real-time or near-real-time data about product status, quantity, and location across the supply chain, they can proactively manage inventory, ensuring operational continuity and increased customer satisfaction.

For instance, tracking the locations where inventory is stored and the quantities available at each location can significantly enhance inventory management. This level of visibility allows businesses to meet customer demand, avoid stockouts, and reduce overstock.

GS1 Standards play a crucial role in enhancing supply chain visibility. Businesses can use the following identifiers:

  • GS1 GTINs (Global Trade Item Numbers) for unique product identification
  • GS1 GLNs (Global Location Numbers) for location identification.

Using these identifiers helps businesses achieve higher data quality, which improves inventory control and provides more accurate visibility. Standardization and automation also make it easier for businesses to keep the right amount of inventory.

The GS1 US app is available in the 51ÊÓÆµ App Market, allowing you to purchase barcodes in bulk.

How Unique Identifiers Streamline Inventory Management

Unique identifiers, like GS1 GTINs and GLNs, keep inventory management smooth and hassle-free, helping businesses meet customer needs promptly.

Here are more benefits of using unique identifiers for inventory management:

  • Better quality control: When products are accurately tracked through the supply chain, the risk of defects is reduced.
  • Product authentication: Unique identifiers make it easy to verify suppliers, ensuring businesses get genuine products.
  • Accurate stock levels: GS1 Standards simplify inventory management with real-time updates, reducing errors.
  • Reduced labor costs: Automated GS1 barcode scanning speeds up receiving, picking, packing, and shipping, making operations more efficient.
  • Seamless data exchange: GS1 Standards enable smooth data exchange between retailers and suppliers, improving coordination and reducing order errors.

This level of standardization and automation helps businesses keep just the right amount of inventory, avoid overstocking or running out, and keep customers happy in the process.

Take the Next Step Toward Smarter Inventory Management

To improve inventory management, start by examining your current practices and finding areas for improvement. This means reviewing your existing processes, systems, and technologies to spot any inefficiencies or gaps holding you back.

Identifying weaknesses helps businesses create strategies to address them:

Conduct an Inventory Audit

This audit should assess current stock levels, storage conditions, and the accuracy of inventory records. Look for discrepancies between recorded and actual inventory — this is where improvements are needed.

Evaluate Your Inventory Management Systems

Are you using outdated software or manual processes that are prone to errors? Upgrading to modern inventory management software can provide real-time visibility into stock levels, automate routine tasks, and reduce the risk of human error.

Examine the Supply Chain

Businesses should assess their relationships with suppliers and identify any bottlenecks or delays that impact inventory levels. Improving supplier communication and collaboration is key to a more reliable and efficient supply chain.

Explore New Technologies

Implementing advanced technologies such as IoT sensors, RFID tags, and warehouse management systems can provide real-time data on inventory levels, locations, and movements, enabling businesses to make more informed decisions.

Focus on Continuous Improvement

Regularly reviewing and refining inventory management practices can help businesses stay agile and responsive to changing market conditions. Foster a culture of constant improvement to ensure that your inventory management processes remain efficient.

To Wrap Up 

Optimizing inventory management is a cornerstone of business success.

To address key challenges—meeting consumer demands, maintaining quality control, and managing supply chains—businesses need clear visibility and unique identifiers.

Implementing GS1 Standards helps improve data quality, streamline processes, and enhance product authentication, leading to more efficient operations, lower costs, and better customer satisfaction.

With clear visibility and unique identifiers, businesses can also reduce waste and achieve smarter inventory management for long-term success.

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Ecommerce Cost Optimization: How to Cut Costs without Sacrificing Quality /blog/ecommerce-cost-optimization.html /blog/ecommerce-cost-optimization.html#respond Thu, 13 Feb 2025 12:34:27 +0000 /?p=86618 Explore actionable ecommerce cost optimization strategies to reduce operational costs and grow your business without compromising quality.

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Running an ecommerce business is all about balancing priorities — keeping things running smoothly, making customers happy, and scaling up when the time is right. However, with all these challenges, one thing that can impact your bottom line is cost optimization.

Finding ways to reduce costs without cutting corners on quality or service can be a challenge. Luckily, through savvy cost optimization strategies, you can improve margins while delivering the same (or better) value to your customers.

This blog post will explain what ecommerce cost optimization entails, explore common challenges, and share proven tactics to help you thrive in today’s competitive online marketplace.

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What Is Ecommerce Cost Optimization?

Cost optimization in ecommerce means finding clever ways to manage and cut expenses while keeping things running smoothly and delivering excellent service to your customers.

It’s not just about slashing budgets — it’s about making smarter decisions that help you achieve cost-effective ecommerce operations.

This might involve automating processes, negotiating better supplier rates, or refining your marketing campaigns for higher ROI (return on investment). The end goal? Improving profitability without sacrificing the integrity of the customer experience.

When done right, cost optimization helps create a lean, agile business that’s ready to thrive and grow. This is especially important given how challenges like inflation and rising labor costs impact small businesses today.

Inflation and cost of labor are one of the most critical problems for small businesses in the US (Source: )

Challenges and Considerations in Ecommerce Cost Optimization

Like any worthwhile endeavor, achieving ecommerce cost optimization isn’t without its hurdles. Below are some key challenges and factors to consider:

Maintaining Quality and Customer Service

One common pitfall is cutting corners that harm the customer experience.

For example, switching to a cheaper shipping provider might save money in the short term, but delayed deliveries could damage your brand’s reputation.

Always evaluate whether cost reductions will impact your customer loyalty.

Navigating Pricing in Competitive Markets

With tight competition in ecommerce, racing to the bottom in pricing is rarely a winning strategy. Instead, focus on value-driven pricing, where your product quality and additional features justify your price point.

For example, offering free shipping or a generous return policy can add value and attract customers who are willing to pay more for convenience and peace of mind.

Cost optimization should allow you to improve margins without compromising your brand image.

Leveraging Technology and Automation

Automation and technology are powerful tools for saving time and money, but implementing them comes with upfront costs. You’ll need to weigh the investment against the potential long-term savings.

For example, an inventory management system can reduce the risk of overstocking or stockouts, while a chatbot can handle basic customer inquiries and free up your team’s time for more complex tasks.

For an online store, tracking orders can guide decisions about inventory management

However, it’s important to carefully research and test these solutions before fully implementing them in your business.

Consider consulting with experts or conducting trial runs to ensure they align with your specific needs and goals.

For each challenge, approaching with a balanced mindset — and aiming for sustainable solutions — will ensure that cost savings don’t come at a greater expense later.

Key Areas for Ecommerce Cost Optimization

When it comes to actionable cost optimization strategies, these are the areas where ecommerce businesses can make the most impact:

Operational Costs

Start by doing a thorough analysis of your operational expenses. Take a closer look at recurring costs to identify inefficiencies or redundancies:

  • Can you renegotiate contracts with vendors or cut deals for bulk purchases?
  • Are there manual processes that could be automated with tools like inventory management software?
  • Could outsourcing non-core activities, like bookkeeping or customer support, save money without sacrificing quality?

Streamlining these operational processes can free up significant resources in the long run.

Check out the article below for ways to streamline your operations and automate repetitive tasks.

Shipping and Fulfillment

According to a survey, believe that delivery costs significantly impact the overall delivery experience.

Shipping costs account for a large chunk of expenses for most online businesses. Fortunately, there are several ways to cut down:

  • Negotiate lower rates with shipping carriers by leveraging your order volume.
  • Use regional warehouses to reduce shipping zones and distances.
  • Implement free shipping thresholds to increase order value while offsetting shipping costs.
  • Experiment with flat-rate shipping, which balances simplicity with predictability for your customers.

A commitment to optimizing shipping doesn’t just save you money — it also attracts customers who appreciate affordable, reliable delivery.

There are some other ways to save on shipping costs — learn all about it in this article:

Inventory and Procurement

Managing inventory can be tricky—too much stock means higher storage costs and the risk of products going out of date, while too little can lead to missed sales. Finding the right balance is what you should aim for. Here are some ways to do that:

Efficient inventory management helps keep your shelves stocked with what your customers need without piling up unnecessary costs.

If you run your online store with 51ÊÓÆµ by Lightspeed, you’ll appreciate tools for , like stock tracking and low-stock alerts. Plus, you have reports that help track your conversions and revenue, which helps you accurately predict demand.

Marketing and Acquisition

Marketing is critical to any business, but it can quickly eat up your budget if you’re not strategic about it.

Here’s how to trim your marketing spend without sacrificing results:

  • Focus on organic SEO to attract traffic over time instead of relying solely on paid ads.
  • Use email marketing, which offers some of the best ROI in digital marketing.
  • Retargeting ad campaigns allow you to re-engage potential customers who visited your site but didn’t purchase.
  • Use analytics tools to track performance and double down on campaigns with strong conversion rates.

Smart marketing gets your products in front of the right customers, maximizing ROI on every dollar spent.

If you sell online with 51ÊÓÆµ by Lightspeed, you get more than an online store. You also get awesome tools to help with , email marketing, improving your , and store reports to see which marketing campaigns drive more sales.

a graph showing revenue sources

51ÊÓÆµâ€™s Marketing reports provide you with an easy-to-understand overview of your sales sources

Start Optimizing Your Ecommerce Costs Today

Cost optimization is an ongoing process, but even small changes can result in significant savings over time. When optimized carefully, your ecommerce business won’t just save money; it’ll become more resilient, competitive, and adaptable to market changes.

Start implementing these cost-effective ecommerce strategies. Whether it’s reevaluating your shipping strategy or analyzing your ad spend, every action gets you closer to a sustainable and profitable business.

Need extra guidance? 51ÊÓÆµ offers tools and insights to help ecommerce businesses streamline operations and thrive.

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Boosting Ecommerce ROI: Top Ways to Increase Returns /blog/boosting-ecommerce-roi.html /blog/boosting-ecommerce-roi.html#respond Thu, 06 Feb 2025 12:14:31 +0000 /?p=86601 Learn how to calculate and boost your ecommerce ROI with actionable tips for improving your return on investment.

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ROI, or return on investment, is not a buzzword — it’s a powerful metric that helps businesses understand their profitability. But how does this apply to ecommerce stores? And, more importantly, how can you make it work for your business?

This blog will walk you through everything you need about ecommerce ROI — what it is, how to calculate it, what benchmarks to aim for, and actionable tips to improve your results.

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What Is Ecommerce ROI and Why Does It Matter?

ROI, or return on investment, measures how much profit you’re earning compared to the amount you’ve invested. It’s a straightforward yet critical metric that businesses use to assess the efficiency of their investments.

Formula for ROI

ROI can be measured in various ways, but one of the most widely used formulas for ecommerce businesses is outlined below:

ROI = (Net Profit / Investment Cost) x 100 

For ecommerce, ROI is particularly significant because it reflects the profitability of initiatives like ad spend, inventory investments, or paid marketing campaigns.

Whether you’re analyzing the ROI for a seasonal product launch or your overall strategy, it’s a data-driven way to track how well your business is doing.

Remember, there are plenty of ways to calculate ROI. When talking about or comparing ROIs between departments or businesses, it’s a good idea to clarify which formula is used. Each method might focus on a different set of investments.

What Affects ROI in Ecommerce

Unlike traditional retail, ecommerce ROI is influenced by distinct factors, such as digital marketing performance, website user experience, and the scalability of logistics.

Here are a few considerations:

  • Digital ads: Every click counts in ecommerce — are your ads converting into sales?
  • Customer acquisition costs (CAC): Depending on how much you spend to attract a new buyer, this can heavily affect your ROI.
  • Operational costs: Shipping prices and fulfillment processes can make or break your profit margins.

Understanding and managing these unique aspects will help you make smarter, ROI-driven decisions for your ecommerce business.

How to Calculate ROI for Ecommerce

The first step to boosting your ecommerce ROI is knowing your numbers. Once you’ve got that down, calculating ROI is easier than you might think.

Ensure your ecommerce platform provides detailed stats on how your online store is doing to help you keep track of your numbers. For example, 51ÊÓÆµ by Lightspeed offers built-in store reports, giving you the necessary insights.

To calculate ROI for ecommerce businesses, follow these steps:

  1. Determine net profit: Subtract all costs (e.g., advertising, inventory, shipping) from your total revenue.
  2. Example: If your revenue is $10,000 and costs total $7,000, your net profit is $3,000.

  3. Divide net profit by cost of investment:
  4. $3,000 (Net Profit) / $7,000 (Costs) = 0.43

  5. Convert to percentage: Multiply by 100 for the ROI.
  6. 0.43 x 100 = 43%

What Is the Average Ecommerce ROI?

The ecommerce industry is very competitive, so benchmarks can vary by sector and type of business.

Industry Benchmarks for ROI in Ecommerce

Here are some ecommerce ROI insights that can help you set clear expectations:

  • Overall ROI: A "good" ROI in ecommerce is generally considered , which indicates that for every $1 invested, you’re returning $1.20 to $1.50 in profit.
  • ROI for advertising campaigns worldwide is $2.43, meaning advertisers earn .

Median ROI of successful ad campaigns worldwide, 2017-2023 (Source: Statista)

What Is a Good ROI for Ecommerce?

While benchmark figures provide helpful guidelines, remember that a good ROI depends on your goals and operational costs.

If you’re running a luxury brand, your margins — and therefore your ROI — might naturally be higher. Conversely, a high-volume, low-cost model might prioritize market penetration over short-term profitability.

The average ROI for online businesses can vary significantly depending not only on the industry but also on the stage of the business.

For instance, a startup may experience a negative ROI in its early years due to heavy investments in research and development. In contrast, a well-established ecommerce business might achieve a healthy ROI of around 20%.

The key is to consistently track and optimize your ROI in alignment with your specific business model.

Tips for Boosting Ecommerce ROI

Once you’ve calculated your ROI, the real work begins: boosting it sustainably. Below are some proven strategies that ecommerce businesses can use.

Remember, blindly following advice from the internet isn’t always the best approach. Start by taking a closer look at your current operations, marketing, and customer service.

Once you spot where the biggest costs or inefficiencies are, you can focus on creating a plan to tackle those.

The ideas below are definitely helpful, but your business might already be using them — or you might have other areas that need more attention.

Optimize Your Marketing for High Returns

Effective marketing can dramatically increase your revenue while minimizing investment. Here are some strategies to focus on:

  • Retargeting ads: Target shoppers who’ve already shown interest in your products to convert at a lower cost.
  • Email campaigns: Build loyalty with personalized messages or exclusive subscriber discounts. On average, email brings in  you spend — that’s a better return than any other channel.
  • SEO: Although this approach requires more time, it can be cost-effective when done right. Drive organic traffic with product pages and blogs optimized for keywords relevant to your niche.

Read the article below to learn more about improving ROI for marketing campaigns:

If you sell online with 51ÊÓÆµ by Lightspeed, you’re in for a treat! Along with a powerful online store, this ecommerce platform gives you handy tools for running , email marketing, and improving your .

Streamline Operational Costs

Operational costs of an ecommerce business can include inventory management, shipping and fulfillment, and customer service. These costs can quickly add up and eat into your profits if not properly managed.

Here are some ways to reduce operational costs:

  • Use inventory management software to reduce stock wastage by tracking inventory levels, monitoring expiration dates, and ensuring optimal stock levels at all times
  • Partner with efficient warehousing and shipping providers to minimize shipping costs and ensure timely delivery to customers
  • Negotiate with suppliers for the best prices for bulk orders or negotiate better payment terms.

If you run your online store with 51ÊÓÆµ by Lightspeed, you’ll love the built-in tools for , like stock tracking and low-stock alerts. On top of that, 51ÊÓÆµ helps you save money on shipping with discounted rates for shipping labels.

With 51ÊÓÆµ, you can buy shipping labels right where you manage your orders

Enhance Customer Experience

Happy customers = loyal customers. This increases repeat purchases, which is more cost-efficient than acquiring new buyers. Try:

  • Simplified checkout: Streamline the purchasing process by removing unnecessary steps to improve your conversion rate. A smooth checkout keeps customers engaged and reduces cart abandonment.
  • Flexible returns: Offer a customer-friendly return policy to reassure hesitant buyers, making them more likely to complete their purchase. This approach minimizes the risk of bad reviews or lost sales.
  • Product reviews and FAQs: Provide product reviews and clear answers to common questions to build trust through transparency. This helps customers make informed decisions, boosting confidence in your products.

If you run an 51ÊÓÆµ store, you can easily improve the customer experience. Tools like a smooth checkout process, product reviews, live chat, or self-service options like an FAQ can make a big difference.

A review showcased on a product page within the 51ÊÓÆµ store

Leverage Analytics

Data is your secret weapon for fine-tuning every corner of your business, helping you make smarter decisions and drive better results. For instance, it can reveal customer behavior trends and identify areas for growth or improvement.

Here are some ideas to leverage data:

  • A/B testing: Regularly test new product pages, ad creatives, or loyalty incentives to see what drives better results.
  • Analytics platforms: Use in-depth reports to monitor trends and proactively refine underperforming areas.

51ÊÓÆµ stores include built-in reports that show how your online store is doing. You can track revenue, visits, conversions, the results of your marketing campaigns, and more. This helps you make informed decisions about your business rather than relying on guesswork.

a chart showing the new vs. returning visitors

Use 51ÊÓÆµâ€™s reports to understand shoppers’ behavior better

Start Boosting Your Ecommerce ROI

A healthy ROI is one of the indicators of your ecommerce business’s success. Understanding what drives ROI, calculating it, and committing to improvements will enable you to create scalable, long-term growth.

From fine-tuning your marketing strategy to enhancing customer experience, every tip shared here can help you move one step closer to your goals. Start tracking your ROI today and see where you can make adjustments — it’s never too late to increase your returns.

Looking for tools to streamline your processes and grow even faster? Check out 51ÊÓÆµâ€™s ecommerce solutions to build a thriving business.

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How to Crowdfund Your Business or Startup and Bring It to Life /blog/crowdfunding-for-startups.html /blog/crowdfunding-for-startups.html#respond Thu, 30 Jan 2025 05:23:15 +0000 /?p=38936 Learn how to crowdfund your business, from choosing the best crowdfunding sites for startups to planning your campaign.

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Starting a business is a thrilling adventure, but many entrepreneurs struggle to secure the funding needed to bring their ideas to life. Traditional options like loans or venture capital can be hard to access, especially for new founders.

What if there was another way?

While crowdfunding is commonly linked to personal or charitable projects, it can also be a powerful way to fund a business, especially in its early stages. In fact, the Business and Entrepreneurship category , accounting for 41.4% of funds raised.

Whether launching a tech innovation, a creative product, or a social enterprise, you could benefit from a crowdfunding campaign. Let’s learn more about how it works!

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Tips from e-commerce experts for small business owners and aspiring entrepreneurs.
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What Is Crowdfunding?

Crowdfunding is raising capital through small contributions from many people (backers or donors), typically via online platforms. It’s often used to fund projects, medical aid, businesses, products, or charitable causes.

Crowdfunding allows individuals or organizations to gather financial support without relying on traditional sources like banks, venture capitalists, or wealthy investors, which often involve strong credit history, high interest rates, and money that needs to be paid back.

With crowdfunding, any money raised is typically free of interest and debt-free.

Another benefit often overlooked about crowdfunding is that it allows you to gauge interest in your product or business idea before fully committing to production or scaling. If people are willing to back your business, it’s a good sign of demand for your product or service.

Generally, crowdfunding can provide access to capital, market validation, and a built-in customer base. It also helps test ideas before a full-scale launch.

An example of a crowdfunding campaign for a new product

Is Crowdfunding Right for You?

Crowdfunding offers an easy way for startups to raise capital, requiring smaller investments than traditional methods. But is it right for everyone?

Fortunately, one of the most appealing features of this funding method is that anyone and everyone can do it. Although there is no guarantee of success, as long as you have a good funding platform and understand how to appeal to your audience, you should be able to see some benefit from it.

Let’s take a closer look at this approach to fundraising and figure out if this is the right choice for you.

Are You a Good Storyteller?

When it comes to crowdfunding for startups, users must be able to put together a strong and compelling story. You must be convinced that your product or prototype offers something great.

When telling your story, you’ll need the ability to craft it in a way that implies to your audience how your product is an industry game-changer. If you’ve never been good with your words or find it difficult to inspire others, perhaps crowdfunding might not be your best route.

This crowdfunding campaign shares the story of its founders to encourage support for their product — an app for female stroke survivors designed to aid recovery

Do You See a Demand for Your Product?

This goes hand in hand with having a compelling product story. Before you even put together a story for your campaign, you’ll need to ensure that your product is appealing to the public.

Can your business idea genuinely benefit a wide audience? Is there a clear demand for what you’re offering? Does your product solve a common problem — or does it better than your competitors?

Even if you have an excellent product, it can be difficult to secure backers if demand is lacking and few people are anticipating it. Without a clear market interest, attracting support for your project may prove challenging.

On platforms like StartEngine, campaigns often showcase the current market demand for a product to demonstrate its potential and attract backers

Do You Have Reasonable Financial Goals?

Although it is possible to raise millions through crowdfunding, most campaigns stay within the thousands. This is why you might consider a plan B to support your campaign or evaluate whether your product idea requires a much bigger financial foundation than crowdfunding.

Can You Offer Compelling Rewards?

Last but not least, what’s in it for your bakers? Most backers expect something in return, ranging from a discount once your product is launched to monetary compensation once your business is running and thriving.

Creating a valuable reward for your bakers is a huge determining factor in whether you can make a successful crowdfunding campaign.

Campaigns for physical products often incentivize backers by offering the product as a reward, either at a discounted price or as part of a value-packed bundle

After examining what it takes to create a successful crowdfunding campaign, do you see your business idea relating to all of these? If yes, you should be ready to choose your crowdfunding platform and start raising funds to turn your idea into a viable business.

Choosing a Crowdfunding Platform

Once you’re ready to launch your campaign, you’ll find a wide range of crowdfunding platforms to choose from.

Crowdfunding platforms like Kickstarter, Indiegogo, GoFundMe, and equity-based platforms like Crowdcube or StartEngine allow entrepreneurs to raise capital directly from a broad audience.

With each offering something different, selecting the right one can feel overwhelming. Ultimately, you’ll want to pick the platform that best aligns with your target audience and the industry you aim to engage.

Choosing the right crowdfunding platform depends on several factors, including the type of project you’re working on, your target audience, and your funding goals.

Let’s briefly explore some available options, keeping in mind that each platform has strengths and considerations.

Kickstarter

Kickstarter is the most well-known and widely used crowdfunding platform. It primarily supports creative projects such as Design, Tech, Arts, Games, Music, and more. Due to its large audience, the platform attracts millions of visitors yearly, making it an appealing option for many.

Kickstarter’s diverse projects appeal to both creators and backers alike

However, a significant drawback is that if a project doesn’t reach its funding goal—even by just a dollar—the creator loses all the funds raised, which can be concerning for some.

Also, Kickstarter projects can’t offer certain rewards for backers, such as equity, revenue sharing, or investment opportunities.

Indiegogo

This crowdfunding platform allows individuals, startups, and organizations to raise funds for a wide range of projects, including new products, creative endeavors, charitable causes, and more.

Indiegogo provides various tools for creators, including marketing support and backer management.

Indiegogo also has a shop section on its website that features ready-to-ship products that originated as crowdfunding campaigns

Unlike Kickstarter, it offers both "fixed funding" (where you only keep the funds if you reach your goal) and "flexible funding" (where you keep whatever you raise, even if you don’t meet your goal).

StartEngine

StartEngine focuses on equity crowdfunding, where backers invest in early-stage companies in exchange for equity. This platform is more suited to entrepreneurs seeking venture capital-style funding.

Every StartEngine campaign highlights why it’s a worthwhile investment opportunity

Patreon

With a platform like Patreon, you can receive unlimited backer support and donations, unlike the one-time donation policy adopted by previous ones. It is a membership platform that allows creators to earn a sustainable income by offering exclusive content and rewards to their supporters, known as patrons.

Creators across various fields, such as artists, musicians, writers, podcasters, video creators, and others, use Patreon to connect with their audiences and get paid for their work.

While Patreon is mainly targeted at creators, businesses can also use it to offer exclusive perks and content to their loyal customers.

This club and bar uses Patreon to provide exclusive perks for its supporters, such as merch and priority access to events

Just be wary of Patreon’s fees, as they tend to be slightly higher than those of the previous platforms.

How to Create a Succesful Crowdfunding Campaign

Preparing your crowdfunding campaign is the most crucial step and will be a huge indicator of your overall success. Failure to properly put together a reliable plan could result in a waste of your time.

Successful crowdfunding campaigns require careful planning, a compelling story, and strategic execution. Let’s examine each step.

Consider the Length of Your Campaign

The length of your campaign will depend on your specific financial goals. A campaign length of 30 to 60 days is a rule of thumb and simply designates what typically works best before bakers or campaign creators begin to feel worn out.

If you can easily manage a campaign lasting more than two months and feel confident about your promises, then you can do so. Just make sure you plan your length accordingly.

Identify Key Messages and Goals of Your Campaign

You’d want to determine your specific campaign goals to align them with your key messages; these will make your campaign stand out.

What exactly are the key messages and goals of a crowdfunding campaign?

A key message is the main idea or theme you want to convey to potential backers or supporters. It should be clear, concise, and memorable. Your key message could be your project’s purpose, impact, or why people should care about it.

Your goal, on the other hand, should be a specific and measurable outcome that you want to achieve through your campaign. This could be a certain amount of funds raised, a number of backers reached, or even raising awareness for a cause.

When determining your key messages and goals, consider what will resonate with your target audience. What are their interests and priorities?

Identifying your key messages should also help you develop a great campaign title, making it more appealing to your audience.

The title of this campaign clearly conveys its core message: transforming waste into sustainable fashion

Consider examining similar campaigns done in the past to understand more about how they earned bakers’ attention and trust.

Start with a Compelling Story

​​Share your personal journey behind the project. People love connecting with authentic, fun, and relatable stories.

This campaign begins with the inspiring journey of its founder

If it suits your product, consider incorporating light-hearted humor into your story. Whether through funny anecdotes, playful language, or quirky details about your project, humor can make your campaign memorable.

Define Your Audience

Who is most likely to support your project? Define their demographics, interests, and pain points. How can you appeal to them and motivate them to support your campaign?

Use Engaging Visuals

While you can do a standard pitch video, animations or engaging visuals can help explain your product or cause better.

For example, if you are promoting a new app, consider creating a short animated video that showcases its features and explains why they are innovative and how they benefit your audience.

Using images and infographics to showcase your product conveys its value clearly to potential backers

Highlight Your Accomplishments

If you have any previous successes or achievements related to your project, highlight them. This will demonstrate credibility and show you have the skills and experience necessary to bring your project to life.

Design a Campaign Page

Ensure your page is visually appealing and the primary information, such as project description, rewards, and timeline, is easy to find.

Offer Compelling Rewards

Encourage your backers with fun or meaningful rewards for their contributions.

One standard reward for crowdfunding campaign backers is receiving the final product or service once the campaign is completed.

Offering tiered rewards helps incentivize backers to contribute more, with higher tiers offering exclusive or additional rewards

Alternatively, rewards can be as simple as a thank-you post highlighting their contribution, a discount to your store or services after launch, or using 10% of their donation for another meaningful cause.

Creating a valuable reward for your backers is a huge determining factor in whether or not you can successfully run a crowdfunding campaign.

What Happens After You’ve Launched Your Crowdfunding Campaign?

Once your campaign is running, most of the hard work is over, and it’s just a matter of waiting. All you’ll need to do is keep the momentum going.

To do this, you’d want to post every day about your story and campaign on social media, continue pitching people, and pay close attention to any questions from your bakers.

You’ll also want to try to provide updates regularly to let your audience know you are still counting on their support.

You can also use this time to develop a strong promotion plan to reach a wider audience. For example, you can create an email campaign, focus on paid advertising, start a blog, or contact your local press regarding your project idea.

Don’t hesitate to ask friends, family, and colleagues to share your campaign with their networks and help you reach your goal. They’ll likely be happy to help.

In the end, the success of your campaign will be determined by how good of a storyteller you are and how much effort you put into letting others know about it.

If you like to be proactive and ahead of the game, even if your campaign is not over yet, you can quickly set up an online store with 51ÊÓÆµ and have it ready for the time you open for business.

an image of a website page with multiple website templates

No matter your niche, 51ÊÓÆµ offers a variety of customizable templates to help you quickly create a professional business website

Famous Businesses That Started Through Crowdfunding

If you’re still doubting whether crowdfunding can help you kickstart your journey as a business owner, let’s look at some well-known businesses that got their start through crowdfunding.

Pebble Technology

Pebble was one of the earliest success stories in crowdfunding, raising significant capital for its smartwatch project. The company launched its smartwatch on Kickstarter in 2015, quickly becoming one of the platform’s most-funded projects at the time.

Pebble’s early success helped pave the way for future crowdfunding projects in tech.

  • Platform: Kickstarter
  • Initial goal: $100,000
  • Raised: Over $20 million

Oculus VR

Oculus Rift, the virtual reality headset that Oculus VR launched through crowdfunding, gained massive attention and ultimately caught the eye of Facebook.

  • Platform: Kickstarter
  • Initial Goal: $250,000
  • Raised: $2.4 million

The Oculus Rift crowdfunding campaign garnered the support of over 9,500 backers

Exploding Kittens

A popular card game that was successfully crowdfunded through Kickstarter.

  • Platform: Kickstarter
  • Initial goal: $10,000
  • Raised: $8.7 million.

Coolest Cooler

The Coldest Cooler launched on Kickstarter. Its goal was to create a high-tech cooler with several features, including a built-in blender, Bluetooth speakers, a USB charger, and LED lighting.

The pitch was aimed at outdoor enthusiasts who would appreciate innovative capabilities and convenience.

  • Platform: Kickstarter
  • Initial goal: $125,000
  • Raised: over $12 million.

Final Thoughts on Crowdfunding Your Business

Crowdfunding a business is like sharing your dream with the world and inviting others to join your journey. It’s not just about raising money — it’s about building a community, earning trust, and proving your idea before it even launches.

Of course, crowdfunding takes some planning, clear communication, and a solid strategy to succeed, but when done right, it can be a viable option for funding your business. We hope this article helps you achieve just that!

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